Complete Medical Receptionist Course
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
4h
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Duration
1 Year
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Online campus
Yes
The Complete Medical Receptionist Course is designed to equip learners with the essential knowledge and administrative skills required to work confidently in healthcare reception and support roles. This course provides a clear understanding of how medical practices operate, covering daily front-desk responsibilities, patient communication, appointment scheduling, and healthcare administration procedures.
Learners will explore key topics such as medical terminology, patient records management, confidentiality and GDPR compliance, telephone handling, and effective communication within clinical environments. The course also introduces common healthcare systems, billing basics, and the professional standards expected in GP surgeries, private clinics, hospitals, and specialist practices.
This medical receptionist training is ideal for those seeking to enter the healthcare sector or enhance their existing administrative skills within a medical setting. With growing demand for organised and professional healthcare administrators, this course helps learners develop transferable skills that are highly valued across the healthcare industry.
Delivered entirely online, the course offers flexible learning that fits around personal and professional commitments. Upon completion, learners will gain a CPD-accredited certification that demonstrates their competence in medical reception and healthcare administration, supporting career development and employability within the healthcare sector.
Important information
Price for Emagister users:
About this course
Understand the role and responsibilities of a medical receptionist
Apply professional communication in healthcare environments
Manage patient records securely and accurately
Use medical terminology confidently in daily tasks
Support appointment scheduling and clinic workflows
Follow confidentiality and data protection regulations
This course is intended for individuals looking to start a career as a medical receptionist or progress within healthcare administration roles. It is suitable for beginners with no prior experience, as well as existing receptionists or administrators seeking to work in GP surgeries, hospitals, dental practices, or private clinics.
The course is also ideal for those transitioning into healthcare from other administrative backgrounds who wish to gain sector-specific knowledge and skills. Learners interested in patient-facing roles will benefit from developing strong communication, organisation, and professionalism tailored to medical settings.
Whether you are a school leaver, career changer, or someone returning to work, this course offers an accessible route into healthcare support roles. It is equally valuable for those aiming to enhance their CV with recognised medical receptionist training and improve long-term employability within the healthcare sector.
There are no formal entry requirements for enrolling on the Complete Medical Receptionist Course, making it accessible to learners from all educational backgrounds. The course is suitable for individuals aged 16 and above who are interested in healthcare administration or reception roles.
A good standard of English is recommended to support written and verbal communication, along with basic numeracy and IT skills to manage records and digital systems effectively. As the course is delivered online, learners should have access to a computer or smart device with an internet connection to study comfortably.
Upon successful completion of the Complete Medical Receptionist Course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course stands out through its flexible, self-paced learning structure, allowing learners to study at a time and pace that suits their lifestyle. The content is carefully designed by subject specialists to reflect real healthcare administration standards and expectations.
Each module is career-focused, ensuring learners gain practical knowledge that supports professional development and employability. The course emphasises transferable administrative and communication skills that enhance a CV and are valued across healthcare settings. With online access and structured learning materials, learners can build confidence and competence in medical reception without disrupting existing commitments.
The course is designed to be accessible for beginners with no prior medical or administrative experience. All topics are explained clearly, starting with foundational concepts before progressing to more detailed healthcare administration practices. Learners can study at their own pace, revisit materials as needed, and build confidence gradually. This makes the course suitable for first-time learners, career changers, and those returning to education.
Completing this course helps develop essential skills required for medical receptionist and healthcare administration roles. It strengthens your understanding of healthcare procedures, patient communication, and professional standards. The CPD-accredited certification demonstrates commitment to professional development and can enhance your CV, supporting applications for roles in GP surgeries, clinics, hospitals, and other healthcare environments.
The course is delivered entirely online through a flexible learning platform. Learners can access course materials from any internet-enabled device and study at a pace that suits their schedule. This self-paced structure allows you to balance learning with work or personal commitments while gaining recognised medical receptionist training from home.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Receptionist
- Healthcare
- Medical
- Medical terminology
- Communication Training
- Medical training
Teachers and trainers (1)
One Education
Course Provider
Course programme
Complete Medical Receptionist Course provides essential knowledge and skills to manage front-desk operations within healthcare settings. The course covers patient communication, appointment scheduling, medical terminology, record keeping, confidentiality, and basic healthcare administration. Learners also explore customer service, data protection, and professional conduct. Suitable for beginners and aspiring medical receptionists, this training supports confident, efficient, and compliant practice in medical environments.
Course Curriculum
- Medical Receptionist
- Introduction to Healthcare and Receptionists
- National Health Services
- Responsibilities and Skills of Medical Receptionists
- Personal Grooming and Hygiene
- Work in Socially Diverse Environment
- Reception Service Patterns
- The Hospital Services
- Health and Safety in Clinical Environment
- Security Concerns for Receptionists
- Regulatory Organisations in United Kingdom
- Healthcare Laws and Regulations
- Medical Terminology for Receptionists
- Mock Exam
- Final Exam
Complete Medical Receptionist Course
