CompTIA A+ (220-1101 & 220-1102)

Understand computer hardware, devices, and components.
Diagnose and resolve technical and user support issues.
Configure operating systems, networking, and storage.
Apply basic cybersecurity and data protection principles.
Support IT environments across desktop and mobile devices.
Improve confidence in IT troubleshooting and service delivery.

This course is suitable for anyone who wants to begin or progress in an IT support career. It is ideal for complete beginners, career changers, school leavers, or employees who need recognised technical skills. The content is clear and accessible, making it suitable for learners who may not have previous experience but are keen to work with computers, networks, or user support.

Typical career paths include IT Support Technician, Technical Helpdesk, Desktop Support Engineer, Field Service Technician, and similar roles. The course also benefits those already working in IT who want to formalise their skills or improve job prospects with a respected certification. CompTIA A+ (220-1101 & 220-1102) is recognised by many employers as a strong entry qualification, and the knowledge gained is relevant to real workplace requirements. Learners can study at their own pace and build confidence as they progress through the modules.

There are no formal entry requirements for this course. It is suitable for learners aged 16 and above who are interested in building IT knowledge and technical support skills. Good English, numeracy, and IT skills are recommended to ensure learners are able to follow the lessons, complete assessments, and engage with the course material. A computer and reliable internet connection are needed for online study. All learning is provided digitally, making it accessible to learners in the UK and internationally who want a flexible and professional route into IT.

Upon successful completion of the CompTIA A+ (220-1101 & 220-1102), you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course offers flexible self-paced study, allowing learners to complete modules from anywhere, at any time. The structure is easy to follow, with expert-designed content aligned to current CompTIA A+ exam topics. Each module supports practical knowledge, helping learners understand IT support environments, user troubleshooting, and device configuration. The course is suitable for beginners and returners to education, giving a strong boost to career confidence. Successful learners gain skills that enhance a CV and support job applications in IT support, helpdesk services, and technical roles. Progression into further certifications is also possible, making this an excellent starting point for an IT career.

No, the course is suitable for beginners and is designed to introduce IT support in a structured and accessible way. The learning platform is easy to navigate, and students can follow clear lessons that build understanding step by step. Many learners start without prior IT experience and use this qualification to enter the industry. The pace can be adjusted to match your confidence level, and you can review modules as often as needed. As long as you have a genuine interest in computers and problem-solving, you will find the course manageable and rewarding.

CompTIA A+ is widely recognised as the starting point for a career in IT. Completing the course helps learners gain confidence in troubleshooting, supporting users, and working with devices, operating systems, and networks. It is valued by employers for entry-level roles such as IT Support Technician, Helpdesk Specialist, or Desktop Engineer. The skills also support progression into more advanced areas, including networking, cybersecurity, and systems administration. Adding the qualification to a CV strengthens job applications, demonstrates motivation, and shows that you have gained industry-aligned technical knowledge.

Yes, the course is delivered online and allows you to study at your own pace. You can access the materials from any device with an internet connection, making it easy to learn alongside work or personal commitments. Students have the freedom to complete modules, quizzes, and assessments whenever they are ready. There are no fixed schedules, and all learning is self-directed. This flexible approach is ideal if you need a convenient way to gain a recognised IT qualification from home, while still benefiting from expert-developed content and a structured pathway.