CompTIA A+ 220-801 & 220-802 (Live Labs Included)

Kickstarting IT support careers with a complete understanding of PC hardware, the CompTIA A+ qualification is essential training for support analysts and engineers. From a basic understanding of PC hardware, through to more advanced concepts like operating system installation, the CompTIA A+ qualification is the premier qualification for IT support technicians and system builders.

As a vendor-neutral qualification, the CompTIA A+ certification is an ideal introduction to common computer hardware support scenarios for system engineers of all levels of experience. The CompTIA A+ course is ideal for:

• System engineers and PC builders who need to improve their computer hardware knowledge.
• Engineers needing to improve their hardware troubleshooting skills.
• IT support technicians and engineers responsible for managing and maintaining networked resources and peripherals.
• Engineers tasked with increasing the use of mobile technologies within the corporate network.

The CompTIA A+ bundle also includes access to the Practice-Labs, a dedicated PC hardware resource that allows students to test their knowledge and progress through the course. The Practice-Labs ensure that students are able to translate course theory into practical skills that can be applied in real world situations.

The Practice Labs are an essential tool for students, allowing them to test their knowledge and skills, and helping them identify topics that require additional study. The Practice Labs are a dedicated hardware resource allowing students to complete practice exercises and test their skills without the need to invest in a costly test lab of their own.

Learn more about practice labs

View more about Practice Labs

Key Learning Points

The CompTIA A+ 220-801 and 220-802 bundle provides PC hardware engineers with a complete understanding of client devices in a corporate network setting. Initially study begins by using a combination of instructor-led videos, self-study materials and Practice-Labs exercises to help students fully understand the hardware building blocks of a common PC.

Module 220-801 takes participants through:

• Motherboard and BIOS configurations, and the associated components.
• The use of expansion cards, display devices and peripherals to extend PC functionality.
• How to build custom personal computers for specific applications and purposes.
• Networking computers and laptops for sharing data and resources.

Focus then shifts to the installation and configuration of Microsoft Windows operating systems, for use in a standalone or networked environment. Students will:

• Gain a complete understanding of the Windows operating system environment and advanced features like BitLocker drive encryption.
• Learn how to apply security policy and groups to protect data and applications stored on the PC’s hard drive.
• Master networking fundamentals, and configure PCs for use on a corporate domain or workgroup.
• Understand how to monitor and maintain PCs to reduce the risk of a failure.
• Practice deploying and managing Windows in a virtualised environment as is becoming increasingly more common in the workplace.
• Integrate mobile device technologies into the corporate workplace and learn how to manage data access and backup for smartphones and tablets.

Advantages of this course

The CompTIA A+ bundle is an essential step towards to gaining the expertise required to be a PC hardware support technician. Upon completion of this course, students will:

• Be able to build, configure, maintain and troubleshoot common PC hardware.
• Install, configure, maintain and troubleshoot Microsoft Windows operating systems.
• Be able to apply security best practice to PC devices running on a corporate network.
• Understand the use of mobile devices in a corporate setting, preparing them for BYOD and other mobile strategies.
• Be fully prepared to continue study towards their CompTIA A+ certification.

Armed with the knowledge gained through this course, engineers will not only perform better at their jobs, but they will also improve their employment prospects by gaining new, valuable skills.

• Units of study
• Benefits

CompTIA A+ 220-801 Course Outline / CompTIA A+ 220-802 Course Outline Hardware Fundamentals

• Introduction
• Computer System Components
• Storage Devices
• Device Connections And Interfaces- Part1
• Device Connections And Interfaces- Part2

Operating System Fundamentals

• Personal Computer Operating Systems
• Windows Control Panel Utilities
• Command Line Tools
• Windows Security Settings
• Windows Operating System Tools

Operational Procedures

• Basic Maintenance Tools And Techniques
• Electrical Safety
• Environmental Safety And Materials Handling
• Professionalism And Communication

Peripheral Components

• Install And Configure Display Devices
• Install And Configure Input Devices
• Install And Configure Expansion Cards
• Install And Configure Multimedia Devices

Managing System Components

• Motherboards- Part1
• Motherboards- Part2
• C P Us And Cooling Systems
• Select And Install Power Supplies
• R A M Types And Features
• Install And Configure Storage Devices
• Configure The System B IOS

Installing and Configuring Operating Systems

• Intro To
• Implement Virtualization
• Install Microsoft Windows
• Windows Upgrades
• Windows Preventive Maintenance

Customized Client Environments

• Intro
• Standard Clients
• Custom Client Environments

Networking Technologies

• Physical Network Connections
• T C P- I P
• Network Connectivity- Part1
• Network Connectivity- Part2
• Ports And Protocols
• Set Up And Configure Windows Networking
• Networking Tools

Installing, Configuring, and Maintaining SOHO Networks

• Intro To Module9
• Install And Configure SOHO Networks
• SOHO Network Security

Supporting Laptops

• Intro To Module10
• Laptop Hardware And Components
• Install And Configure Laptop Hardware Components

Mobile Computing

• Intro To Module11
• Mobile Device Technologies
• Configure Mobile Devices

Supporting Printers

• Intro To Module12
• Printer Technologies
• Install Configure And Maintain Printers

Security

• Intro To Module13
• Securities Fundamentals
• Security Threats And Vulnerabilities- Part1
• Security Threats And Vulnerabilities- Part2
• Security Protection Measures
• Workstation Security
• Security Wrap Up

Troubleshooting Hardware Components

• Intro To Module14
• Troubleshooting Theory
• Troubleshoot Video And Display Devices
• Troubleshoot System Components- Part1
• Troubleshoot System Components- Part2
• Troubleshoot Laptops And Printers

Troubleshooting System-Wide Issues

• Intro To Module15
• Troubleshoot Operating Systems- Part1
• Troubleshoot Operating Systems- Part2
• Troubleshoot Wired And Wireless Networks
• Troubleshoot Common Security Issues
• Conclusion

The CompTIA A+ bundle from e-Careers is an essential step towards to gaining the expertise required to be a PC hardware support technician. Upon completion of this course, students will:

• Be able to build, configure, maintain and troubleshoot common PC hardware.
• Install, configure, maintain and troubleshoot Microsoft Windows operating systems.
• Be able to apply security best practice to PC devices running on a corporate network.
• Understand the use of mobile devices in a corporate setting, preparing them for BYOD and other mobile strategies.