ComputerCavalry: IT Help Desk Ticketing System Training!

Course

Online

£ 10 + VAT

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class!

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

How to properly create, document and submit tickets for Remedy, Zoho Desk, ZenDesk, ManageEngine, & ServiceNow!

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This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Course programme

ComputerCavalry: IT Help Desk Ticketing System Training! 7 lectures 45:51 ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Creating a new Ticket ComputerCavalry: Trust but Verify ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: IT Task ComputerCavalry: IT KnowledgeBase ComputerCavalry: Generating Reports on Tickets ComputerCavalry: IT Help Desk Ticketing System Training! 7 lectures 45:51 ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Creating a new Ticket ComputerCavalry: Trust but Verify ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: IT Task ComputerCavalry: IT KnowledgeBase ComputerCavalry: Generating Reports on Tickets ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Intro to Creating and Managing IT Tickets In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class! ComputerCavalry: Creating a new Ticket ComputerCavalry: Creating a new Ticket ComputerCavalry: Creating a new Ticket ComputerCavalry: Creating a new Ticket ComputerCavalry: Trust but Verify ComputerCavalry: Trust but Verify ComputerCavalry: Trust but Verify ComputerCavalry: Trust but Verify ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: Details, Details, DETAILS! ComputerCavalry: IT Task ComputerCavalry: IT Task ComputerCavalry: IT Task ComputerCavalry: IT Task ComputerCavalry: IT KnowledgeBase ComputerCavalry: IT KnowledgeBase ComputerCavalry: IT KnowledgeBase ComputerCavalry: IT KnowledgeBase ComputerCavalry: Generating Reports on Tickets ComputerCavalry: Generating Reports on Tickets ComputerCavalry: Generating Reports on Tickets ComputerCavalry: Generating Reports on Tickets

Additional information

Customer Support IT Ticketing Tech Support

ComputerCavalry: IT Help Desk Ticketing System Training!

£ 10 + VAT