Contact Centre Operations Intermediate Apprenticeship Details

Course

In Exeter

Price on request

Description

  • Type

    Course

  • Location

    Exeter

Customer Centre Operations Apprenticeships provide learners with knowledge and skills needed to progress within a contact centre roleWe believe the future of research lies in breaking down traditional barriers between academic disciplines so the bigger problems of the 21st century can be considered from human as well as physical perspectives. We have a number of interdisciplinary research themes, which fit closely with international research priorities.

Facilities

Location

Start date

Exeter (Devon)
See map
33/36 Queen Street, EX4 3SR

Start date

On request

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Reviews

Subjects

  • IT

Course programme

This comprises mandatory and optional units, including: • Comply with health and safety procedures in a contact centre • Improve personal effectiveness at work in a contact centre • Use systems and technology during customer contact in a contact centre • Deliver customer service through a contact centre.

Contact Centre Operations Intermediate Apprenticeship Details

Price on request