Conversational AI in Banking
Course
Online
Take your banking knowledge to a new level!
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
2 Weeks
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Do you want to expand your career in banking? Do you want to study at your own pace?
With the Conversational AI in Banking course endorsed by CFTE and offered on Emagister, you can do it!
This short course aims to provide a comprehensive overview of Conversational AI technologies in the Financial Services industry: the solutions, the impacts and the implementation approach.
Learn the meaning of Conversational AI and the key differences between chatbots, voice bots and virtual assistants and how they are used in Banking. Be prepared to receive a detailed analysis of implementation strategies for financial institutions and real-life case studies led by recognised industry experts.
Define your career today! Contact CFTE through Emagister.co.uk for more information about this course!
Facilities
Location
Start date
Start date
About this course
In this course, you will learn to:
- Understand Conversational AI itself, the technologies behind it, and the solutions enabled in banking and beyond
Comprehend third-party Conversational AI platforms and how tailored solutions could be integrated into these platforms for deployment
- Identify the key factors to consider when designing an implementation strategy for virtual assistants, KPIs, and the major limitations to take into account
- Grasp fully the impacts of Conversational AI for banks, consumers, and the Voice Economy
- You work in the banking sector and you are looking to integrate unique, conversational solutions to enhance your customer’s experience
- You want to understand the different types of Conversational AI tools and chatbot programs available to implement in your business
- You are a Fintech enthusiast and keen to dive deep into the evolution of AI in the banking and finance sector
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Finance
- Industry
- Fintech Handbook
- Finance Market
- Finance Economics
- Payment systems
- Pillars of payment
- New payment
- Fintech Innovation process
- Readings
Course programme
Understanding Conversational AI
Learn the meaning of Conversational AI and a gain a high-level understanding of its underlying technologies. Recognise the main social, technology, and regulatory drivers which have fuelled the usage of Conversational AI.
Chapter 2:
Conversational AI Technologies
Deep dive into the 3 subfields of AI technologies which together form the training ground for virtual agents: speech and voice recognition, machine learning, and natural language processing.
Chapter 3:
How to Successfully Implement Virtual Assistants?
Determine the steps to create a strategy for a financial institution to deploy Conversational AI solutions.
Chapter 4: The Rise of Conversational Banking
Explore the main benefits of Conversational AI for banks and end-consumers, including its democratising effect and impact on customer digital experience.
Additional information
Conversational AI in Banking