Counselling Skills Level 3 Certificate - Part 1

There are 8 lessons:

1. Learning specific skills:
   • What is Counselling
   • Perceptions of Counselling
   • Differences between Counsellors, Psychotherapists, Clinical Psychologists and Psychiatrists
   • Counelling Theories
   • Empathy
   • Transferrence
   • Directiveness, non directiveness
   • Behavioural Therapies
   • Systematic Desensitisation
   • Positive Reinforcement and Extinction
   • Goals of Psychoanalytical Approach
   • Defense Mechanisms (Repression, Displacement, Rationalisation, Projection, Reaction Formulation, Intellectualisation, Denial, Sublimation)
   • Use of Psychoanalytical Psychotherapy
   • Psychoanalytic Techniques
   • Analytic Framework
   • Free Associations
   • Interpretation
   • Dream Analysis
   • Resistance & Transferance
   • Humaniustic Therapy
   • Evaluating the Effectiveness of Therapies and Counsellors
   • Case Studies
   • Methods of Learning
   • Micro Skills
   • Triads
   • Modelling
   • Online and Telephone Counselling
   • Telemental Health
   • Clinical Considerations
2. Listening & bonding:
   • Scope of Listening and Bonding
   • Meeting and greeting
   • Creating a Safe Environment
   • Location
   • Time and Duration of Sessions
   • Privacy in Telephone and online counselling
   • Showing warmth on the phone
   • The contract
   • Helping the client relax
   • Listening with intent
   • Minimal Responses
   • Non Verbal Behaviour
   • Use of Voice
   • Use of Silense
   • Case Studies
   • Active Listening
   • Dealing with Silent Phone Calls
3. Reflection:
   • Non Directive Counselling
   • Paraphrasing
   • Feelings
   • Reflection of Feeling
   • Client Responses to Reflection of Feelings
   • Reflection of Content and Feeling
   • Case Studies
4. Questioning:
   • Open & Closed Questions
   • Other types of Questions (Linear, Information seeking, Strategic, Reflectivew, Clarification, etc)
   • Questions to Avoid
   • Goals of Questioning
   • Identification
   • Assessment
   • Intervention
   • Case Studies
5. Interview techniques:
   • Summarising
   • Application
   • Confrontation
   • Reframing
   • Case Studies
   • Perspective
   • Summary
6. Changing beliefs and normalising:
   • Cognitive Behavioural Therapy
   • Changing Self-Destructive Beliefs
   • Irrational Beliefs
   • Normalising
   • Case Studies
   • Designing a Questionnaire
7. Finding solutions:
   • Moving Forward
   • Choices (Reviewing, Creating, Making choices)
   • Facilitating Actions
   • Gestalt Awareness Circle
   • Psychological Blocks
   • Case Study
8. Ending the counselling:
   • Terminating the session
   • Closure
   • Further Meetings
   • Dependency
   • Confronting Dependency
   • Chronic Callers
   • Terminating Silent Phone Calls
   • Silent Endings
   • Case Study
   • Other Services