Creative Problem Solving

Course Content

• Basic techniques for problem recognition, investigation, analysis and resolution
• Objective setting in relation to problem
• Creative thinking and decision making techniques
• Recognising crises and managing them effectively
• Planning and implementing solutions

Learning Objectives

• Recognise the effects of problems and potential problems in the workplace
• Recognise existence, nature and scope of problems
• Identify causes of problems as they arise
• Select, plan and implement appropriate solutions
• Handle crises effectively

Further Development
ILM Team Leading courses; Change Management Developing Projects.