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Customer Management courses Morocco
We are sorry, we don't have any customer management courses morocco, but we can offer you courses of customer management:
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Relationship Counselling, Customer Service Skills, Customer Relationship Management...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... as many times as required. Duration and Time Limit The Customer Service Course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages. Certificate After passing the Customer Service Course you can immediately download your certificte... Learn about: Customer Service, Information Systems, Customer satisfaction...
- Course
- Distance Learning
- Advanced
- December
... the extent to which the retailer they visited exceeded their expectations and left a lasting impression. This advanced Level 7 Diploma in Retail Management is ideal for anyone looking to reach the very top of the ladder in the retail environment. Career opportunities for successful retail managers extend... Learn about: Retail Management Trainee, Profitable customers, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... completion of this Customer Service Manager – CPD Accredited Course 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday – Friday) Efficient assessment and instant results... Learn about: Problem Solving, Customer Service, Customer Expectations...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
-
Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
-
Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer care operatives, Customer Retention, Customer Relation Management...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Service outsourcing sales, Customer database, Customer Service...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Training Methods, Team Leader, Leadership Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Effective Inventory Management, Negotiate The Right Deal With Suppliers, Retail Management...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
- Course
- Online
- Different dates available
...a science of delivery case study best serves. How to develop a research strategy. How to plan and carry out an interview. Strategies for handling common research challenges... Learn about: Case Studies...
- NVQ
- Online
- Different dates available
- 1 Year
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- 3 Months
... burden for organisations to develop strategies that will put their customers first... Learn about: Relationship Building, Customer Relationship Management, Customer satisfaction...
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