Handling Difficult Conversations
Course
In Glasgow, City of London, Brandon and another venue.
With Acudemy Training you can achieve your goals!
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Type
Course
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Location
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Class hours
7h
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Duration
1 Day
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Start date
Different dates available
Emagister gives you the opportunity to learn about how to manage a crisis situation! Thanks to this training of Acudemy you will be able to manage this type of situation!
For a manager, it could be tackling problem behaviour. Thanks to this intensive training you will learn how to break bad news, to talk to a team member about potentially uncomfortable issues and find a solution!
This course will give delegates the tools and knowledge to deal with challenging conversations without shying away or putting them off, or even worse not having them at all. Contact emagister.co.uk and receive all the information about this programme!
Facilities
Location
Start date
Start date
Start date
Start date
Start date
About this course
Providing participants with an environment that will empower them whilst developing their skills.
To act as a catalyst for effective partnerships between employers and employees.
Rewarding dedication, commitment and effort by the provision of best-in-class training.
Committed to fulfilling clients’ needs and managing the expectations of both learners and employers.
Working in accordance with best practice.
Celebrating the success of others.
This course is ideal and recommended for anyone who wants to handle conflicts within businesses or anyone who wants to be part of any social engagement.
There are no prerequisites or entry requirements, as long as you want to get more experience in handling difficult conversations.
Informal assessment will take place through group discussion, class room activities, and questions and answers sessions as guided by your tutor. Course Completion Certificate awarded by Acudemy.
Our training programmes are designed to empower learners, enabling them to achieve their educational and career goals. We build bright futures by facilitating participants with the skills to bring about a unique combination of benefits for themselves and their employer.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Conflict Resolution
- Conflict Management
- Leadership
- Leadership Skills
- Leadership Competencies
- Performance
- Performance Management
- Communication Skills
- Teamwork
- Team roles
- Team Leader
- Team Leadership
- Team Building
- Verbal Communication
- Non-verbal Communication
- Problem Solving
- Problems and changes management
- Managerial style
- Managing Conflict
- Management Reports
Teachers and trainers (1)
Team Acudemy
Finance Specialist
Course programme
• Understanding the importance of dealing with and having difficult conversationsin the work place• How to recognise different personality types• Exploring the different types of difficult conversations in the workplace• A structure to help plan and engage in difficult conversations• Exploring difficult conversations from the other persons perspectiveCourse Outcomes:• Understand how to adapt your style and approach when communicating• Implement a structure to help deal with difficult conversations• Understanding How to create a win win outcome in any type of difficultconversation• An approach of how to deal with reactions and emotions in challengingconversations• Importance of non-verbal and verbal communication when dealing with adifficult conversation
Handling Difficult Conversations