Dealing with High Pressure Work in an IT Environment

RSM Technology

Short course

In High Wycombe

Price on request

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Description

  • Type

    Short course

  • Location

    High wycombe

  • Duration

    1 Day

On successful completion of this course, attendees will be able to: differentiate between 'good' stress and 'bad' stress, identify the signs of stress in yourself and in others, choose strategies that will enable you to deal with the stresses of your job.. Suitable for: All those who provide service within the IS/IT environment. This course is particularly appropriate for Service Desk/Help Desk personnel.

Facilities

Location

Start date

High Wycombe (Buckinghamshire)
See map
24 - 28 Crendon Street, HP13 6LS

Start date

On request

About this course

None

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Course programme

Objectives
On successful completion of this course, attendees will be able to:
  • differentiate between 'good' stress and 'bad' stress
  • identify the signs of stress in yourself and in others
  • choose strategies that will enable you to deal with the stresses of your job.
Who Should Attend
All those who provide service within the IS/IT environment. This course is particularly appropriate for Service Desk/Help Desk personnel.
Prerequisites
None
Duration
1 day
Course Code
HH
Contents
What is stress?



Differentiating between negative, destructive stre



What happens to the body under stressful condition



How to recognise the physiological, behavioural an



Strategies for coping effectively with job pressur



Drawing up an action plan to cope with job pressur




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Dealing with High Pressure Work in an IT Environment

Price on request

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