Designing the User Experience of Accessible Services

PhD

In Dundee

Price on request

Description

  • Type

    PhD

  • Location

    Dundee (Scotland)

  • Duration

    Flexible

  • Start date

    Different dates available

We have previously examined UX within accessibility in the development of a framework that focuses on media subtitles [2] and subsequently used this to develop accessible and usable methods of displaying subtitled content on different devices [3]. However, it is unclear what factors should be used to understand the UX of accessible products in general and the importance that these factors have to end users. In this PhD, we aim to answer the following:

Facilities

Location

Start date

Dundee (Dundee City)
See map
Fulton Building, DD1 4HN

Start date

Different dates availableEnrolment now open

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This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 13 years

Subjects

  • Digital
  • Information
  • Services
  • Demand
  • Technology
  • Stereotypically
  • Created
  • Society
  • Society & Publics
  • PHD

Course programme

Digital platforms are used to provide information and services for all members of society. With a reliance on technology comes an increase in the demand for services that are accessible by all. However, accessibility is stereotypically viewed as a bolt-on service and as such a binary approach is taken to creating accessible solutions [1]; services are either accessible or not. It is difficult to identify products that achieve accessibility with the added benefit of being more usable. Accessible services should not be created to be ‘good enough’ but should make the overall experience of participating in a digital experience seem pleasant to the end user.

Designing the User Experience of Accessible Services

Price on request