Developing and Implementing a Business Plan

Course

Inhouse

Price on request

Description

  • Type

    Course

  • Methodology

    Inhouse

This intensive one day course prepares managers for developing highly effective business plans with confidence and covers how to successfully implement the necessary changes.

About this course

No previous knowledge is required

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Course programme

Course Overview

This intensive one day course prepares managers for developing highly effective business plans with confidence and covers how to successfully implement the necessary changes.
Prerequisites
  • No previous knowledge is required


Objectives


    Delegates will be able to :
  • Identify the key stages in planning, design, implement and evaluate a successful business plan which relates to the organisation's objectives.
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
Whats Included
  • Comprehensive colour course manual and exercises
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
The planning process
  • Who should be involved?
  • Time dimension and dynamics
  • Gap analysis
  • Planning activities and priorities
  • Resources needed
Time and workload management
  • Co-ordinating staff
  • Delegation
  • Personal management
  • Measuring effectiveness
Managing the communication and change
  • Carrying out a stakeholder analysis
  • Developing a communication strategy
  • Creating a communication plan
  • Understanding the change
  • Managing change using facilitation
Internal communications
  • The role of internal communications
  • The message
  • Different approaches
  • Evaluating its effectiveness
Customer care
  • Evaluating its importance
  • The customer-led approach
  • First impressions count
  • Communicating positively
  • Front line complaint handling
Performance management
  • The benefits
  • Setting objectives and clear expectations
  • Setting goals for staff and self
  • Reviewing and improving performance
  • A personal action plan
Developing and motivating individuals
  • Link between motivation and performance
  • Identifying and filling skills gaps
  • Identifying possible development solutions
  • When to use coaching and mentoring
  • Providing support and feedback

Developing and Implementing a Business Plan

Price on request