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Difficult People courses Scotland
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- April
...This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people... Learn about: Difficult Exercise, Difficult People, Customer Types...
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I am very proud and consider myself fortunate to trained myself here. I'm doing the job I love and seeing the world. I operate a Digidesign D show mixer as well as a grandma lighting console, pyrotechnics and follow spots
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- April
... telephone techniques & email - as well as assertiveness and dealing with difficult people & situations... Learn about: Communication design, Communication areas, Communication Training...
... telephone techniques & email - as well as assertiveness and dealing with difficult people & situations... Learn about: Communication design, Communication areas, Communication Training...
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I am very proud and consider myself fortunate to trained myself here. I'm doing the job I love and seeing the world. I operate a Digidesign D show mixer as well as a grandma lighting console, pyrotechnics and follow spots
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- Short course
- Edinburgh
...Suitable for: Suitable for people at all levels of responsibility...
- Short course
- Edinburgh
- Intermediate
- 01 Jul 2024
- 6h - 1 Day
... techniques for dealing with different situations. To consider Transactional Analysis as a tool for improving communication. Suitable for: The course is suitable for anyone who would like to build their skills and boost their confidence when dealing with people they perceive as 'difficult'. Managers,... Learn about: Behaviour styles, Building Confidence, Interpersonal Communication...
- Course
- Aberdeen
...Suitable for: Anyone preparing to take up a supervisory position in the next few months. Anyone newly promoted into a supervisory position. Anyone seeking a refresher on people management techniques...
- Course
- Edinburgh
- 2 Days
...Participants will be better at winning themselves a hearing, becoming a better listener, picking battles more judiciously, influencing positively within interviews, putting failure in context, approaching difficult situations with more confidence. Suitable for: Middle Managers...
- Short course
- Glasgow
- Beginner
- 2 Days
... and conflict. · Handling difficult people. · Learning to say ‘no’... Learn about: Assertiveness Training, Assertive Behaviour...
- Short course
- Stirling
... and beliefs honestly and clearly and at the same time considering the needs and feelings of others. There are many people who find it difficult to...
- Course
- Blended in Glasgowand4 other venues
- Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
... to a solution that is suitable for both people. Doing this off the cuff can be difficult, preparation is a must and having a process or methodology to follow...
- Short course
- Glasgowand2 other venues
- London, Manchester
- Beginner
- 6h - 1 Day
... A simple four step structure to help you explain your opinion clearly to others Dealing with difficult questions A handy technique for responding assertively... Learn about: Assertiveness Training, Difficult People, Personal Impact...
- Course
- Blended in Aberdeen
- 9h
... can happen to a business's reputation when the employ poor people managers. Suitable for: All people managers...
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Gareth was an excellent trainer, the course was refreshing, interactve and interesting. I had a nice time in all. They helped in understanding business needs and clients requirements. I would highly recommend this couse due to Gareth.
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Highly impressed with training quality, professionalism, would surely recommend the same to all.
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- Short course
- Edinburghand4 other venues
- Birmingham, Bristol, Manchester, Nottingham
- Intermediate
- April
... then find themselves faced with absenteeism, difficult team members or, in the extreme, staff turnover. The emphasis of this one day course is on practical ways to help improve the people management role... Learn about: Management Tools, Team Leader, People Management...
... then find themselves faced with absenteeism, difficult team members or, in the extreme, staff turnover. The emphasis of this one day course is on practical ways to help improve the people management role... Learn about: Management Tools, Team Leader, People Management...
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Gareth was an excellent trainer, the course was refreshing, interactve and interesting. I had a nice time in all. They helped in understanding business needs and clients requirements. I would highly recommend this couse due to Gareth.
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Highly impressed with training quality, professionalism, would surely recommend the same to all.
← | → see all
- Course
- Aberdeen
... Dealing with difficult people or situations...
- Course
- Inhouse in Edinburgh
- Different dates available
- 2 Days
...Participants will be better at winning themselves a hearing, becoming a better listener, picking battles more judiciously, influencing positively within interviews, putting failure in context, approaching difficult situations with more confidence. Suitable for: Middle Managers...
- Training
- Glasgow
- Advanced
- 1 Day
... control through positive body language techniques Use an influential style of behaviour for getting ideas accepted Deal with difficult people... Learn about: Enhancing Personal Image, Resolving Issues, Improving Self-Confidence...
- Course
- Edinburgh
...Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals recognizes that apart from learning to optimize your own effectiveness and productivity, to be more effective, you need to be able to increase the effectiveness of your team, deal with difficult people... Learn about: Project Management, IT Project Management, Communication Training...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- November
...Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop... Learn about: Personal confidence, Performance Management, Assertive Behaviour...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
... frequently, people ignore the value of managing the performance of staff and appear to be unaware or just not interested in the negative impact it can have on a business and its employees. The course offers a one stop day that will enable managers to manage and get the most out of every direct report... Learn about: Appraising PERFORMANCE, Marketing Tools, Marketing Strategy...
- Course
- Aberdeen
... Dealing with difficult people or situations...
- Short course
- Glasgow
- 6h
... than confront. Work more productively with colleagues they find difficult. Suitable for: Managers at all levels who are faced with challenging behaviour in the workplace. This course deals mainly with strategies for dealing with difficult colleagues...
- Training
- Edinburgh
- Advanced
- 1 Day
... the seven types of difficult people - Develop a strategy for coping with difficult people at meetings. Course benefits: - Making meetings shorter... Learn about: Providing Clear Guidelines, Structuring Meetings, Managing Commitments...
- Training
- Glasgow
- Advanced
- 1 Day
...Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice... Learn about: Effective Communication, Building Rapport, Win/Win Solutions...
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