Diploma in Medical Secretary Course
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
10h
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Duration
1 Year
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Online campus
Yes
The Diploma in Medical Secretary provides essential skills for anyone who wants to work in a medical office or healthcare administration setting. This online course covers the core responsibilities of a medical secretary, including patient communication, appointment scheduling, medical records management, confidentiality, and supporting clinical teams. Learners will gain an excellent understanding of medical terminology, clinical documentation, and professional administrative procedures used across hospitals, GP surgeries, specialists, and private clinics.
Throughout the course, learners develop strong organisational skills, typing accuracy, and professional communication suitable for a busy healthcare environment. The training supports confidence in handling sensitive information, managing patient interactions, and providing high-quality administrative support in medical settings. It also includes valuable knowledge of ethics, confidentiality, and data protection, which are essential for anyone working in healthcare administration.
Because this is an online, self-paced diploma, learners can complete their training at a schedule that suits them. It is designed for anyone seeking to start or advance a career as a medical secretary, receptionist, medical administrator, or healthcare support officer. With practical skills, real workplace examples, and clear guidance throughout, this course helps learners build competence and enhance their CV with a recognised qualification that is widely valued across the sector.
Important information
Price for Emagister users:
About this course
Develop administrative skills for healthcare settings
Understand medical terminology and documentation
Improve communication and customer service with patients
Manage appointment systems and clinical records
Support healthcare teams with professional office duties
Apply confidentiality and data protection requirements
Increase confidence in medical office administration
This course is ideal for anyone who wants to build a career in medical administration or improve their skills in a healthcare environment. It is suitable for beginners, career changers, and individuals already working in front desk or office roles who want to gain medical knowledge. The diploma will benefit learners who are interested in becoming medical secretaries, receptionists, clinic administrators, healthcare assistants, or support staff within GP surgeries, hospitals, dental practices, and private healthcare centres.
It is also a strong option for people returning to work, those seeking a new direction, or individuals who want to enhance their CV with a recognised and respected qualification. The course provides clear explanations, structured lessons, and guidance that makes learning straightforward and accessible. Because it is flexible and self-paced, learners can study alongside work or family commitments. No previous healthcare experience is required, making it an inclusive and supportive pathway into a rewarding administrative career.
There are no formal entry requirements for this course. It is suitable for learners aged 16 and above, including complete beginners or those with previous administrative experience. A good standard of English, numeracy, and basic IT skills will help learners succeed, as the course includes written assignments, reading materials, and online study activities.
Learners can complete the course using any computer, laptop, tablet, or mobile device with internet access. All materials are provided online, so no additional textbooks are required. The flexible structure allows learners to study at their own pace and review lessons as often as needed.
Upon successful completion of the Diploma in Medical Secretary, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Diploma in Medical Secretary offers a flexible online learning experience that fits easily around work, family, or personal commitments. Learners can progress at their own pace and access expert-designed modules created to reflect real expectations in medical administration. Each topic is structured to build useful skills that support professional development and career growth.
The course focuses on practical knowledge required in healthcare offices, including communication, planning, and record management. By completing this training, learners can boost their employability and add a valuable qualification to their CV. It is a convenient way to gain confidence and develop skills for medical receptionist and administrative roles across a wide range of clinical settings.
Yes. The course is designed to be suitable for complete beginners as well as those with some office or administrative experience. All modules are easy to follow and clearly explained, with step-by-step learning and helpful examples. There are no complex entry requirements, and learners can progress at their own pace. The aim is to build confidence with medical terminology, communication, and office skills used in healthcare settings.
Completing this diploma supports career growth in medical administration. Learners gain knowledge of medical office procedures, patient communication, appointment systems, and confidentiality. These skills are valued in hospitals, GP surgeries, private clinics, dental practices, and more. Adding this qualification to a CV shows motivation, competence, and professional development, making it beneficial for job applications, promotions, or career change opportunities.
All study is completed online through an easy-to-use learning platform. Learners can log in anytime, review lessons, and complete assessments at their own pace. There are no classes to attend, and resources are available 24/7. The flexible format makes it ideal for those with work or family commitments. Support materials, guidance, and assessments are all included, allowing learners to complete the diploma comfortably from home.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Medical Secretary
- Receptionist
- Office IT
- Ethics
- Healthcare
- Medical terminology
- Medical training
- Communication Training
- Typing
- Secretary
Teachers and trainers (1)
One Education
Course Provider
Course programme
This Diploma in Medical Secretary course provides the essential skills needed for administrative support in healthcare settings. Learners study medical terminology, patient records, appointment scheduling, correspondence, confidentiality, and communication with clinical staff and patients. The course covers how to manage files, prepare documents, use office systems, and maintain accuracy in a busy medical environment. It also introduces health regulations, professionalism, and customer service within clinics, hospitals, and GP practices. Ideal for anyone aiming to work in healthcare administration or improve existing skills for a medical support role.
Course Curriculum
Diploma in Medical Secretary
Module 01: Introduction to Medical Secretary
Module 2: Organise Schedules
Module 3: Maintaining Medical Records
Module 4: Effective Filing Systems in Medical Offices
Module 5: Confidentiality in a Medical Environment
Module 6: Controlling Stocks and Supplies
Module 7: Medical Jargon and Terminology
Module 8: Maintaining Workplace Safety
Module 9: Information Technology in Health Care
Module 10: Legal aspects and Ethics
Mock Exam
Final Exam
Diploma in Medical Secretary Course
