Diploma in Superyacht Operations

AN INTRODUCTION TO THE SUPERYACHT INDUSTRY

• Historical development over the last fifty years

• Different types and styles of yacht

• The industry today - designers, builders, crews, managers

• The Owners and their requirements

• The role of the yacht manager

• Future Trends

PERSONNEL

• Crew structures and sizes

• The role of the Captain

• Crew character and qualification requirements including STCW

• Recruitment, training and retention

• Career progression

• Contracts of employment, terms and conditions, ships articles

• MCA and qualification requirements

OPERATIONAL MANAGEMENT

• Management Systems

• Authority, policies and standing orders

• Safety management

• Documentation and record keeping

• Personnel

• Risk assessment

INTERIOR MANAGEMENT AND CATERING

• Hospitality management review

• Operating procedures and policies

• Quality management

• Health and safety

• Food and drinks service

• Housekeeping

• Specialist guest service

ACCOUNTING

• Financial Policy

• Bookkeeping

• Accounting, Budgeting and costing

• Cash management

• Internal controls

• Charter accounting

• Auditing, Value Added Tax (VAT)

• Corporate ownership

• Anti money laundering

CHARTERING

• Superyacht chartering

• The Charter Broker Network

• Forms of charter agreement

• Chartering seasons and shows

• Commerical chartering or to defray costs

• Customer relations and fixing a charter

• Managing the charter - crew and guests

REPAIRS AND MAINTENANCE

• Health & safety

• Routine maintenance v condition monitoring

• proper planning

• The owner and the budget

• Enlisting outside help

• Repair/refit facilities and periodic maintenance

• yard tenders and tender evaluation

• Paint maintenance and paint system repairs

LEGAL ASPECTS OF SUPERYACHT MANAGEMENT

• International law and how it works - United Nations, IMO and Flag State

• English law and the English legal system

• The American legal system and the essential difference to English law

• The law of contract - general, charter, new building, employment

• The law of tort - professional negligence

• The law as it relates to Superyachts - UK flag, H&S, private pleasure v commercial, load line, SOLAS, STCW, MARPOL, Tonnage, ISM and ISPS

• The law of marine insurance

SUPERYACHT INSURANCE

• Different types of cover - hull and machinery, protection and indemnity, crew medical, crew personal effects, loss of charter hire etc.

• The different insurance markets available, policy wordings and meanings. The advantages and disadvantages of different wordings and types of cover

• The roles of the insurance broker (producing and placing). the lead underwriter, following underwriters, the underwriting agent, the claims, manager, the loss adjuster and the recovery agent

• Managing a superyacht insurance

NEW BUILDING PROJECT MANAGEMENT

• Planning a new build

• Provisional specifications

• Tendering and tender evaluation

• New building contract

• Plan approval

• Site representation

• Trial and acceptance

SECURITY AND ISPS

• Principle of yacht security

• The ISPS Code and how it affects Superyachts

• Security personnel and duties

• Searching and search procedures

• Security Systems

• Owners and guest security ashore

• Superyacht crews

• Piracy and armed robbery

THE INTERNATIONAL SAFETY MANAGEMENT CODE

• What is the ISM Code?

• Key players

• Certification

• Legal and insurance implications

• Practical aspects of the code