Dental Practice Management Level 3
Course
Distance
Description
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Type
Course
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Methodology
Distance Learning
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Class hours
150h
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Start date
Different dates available
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Delivery of study materials
Yes
Are you looking to advance your dental career? Perhaps even step into a management position? If you crave the challenge that comes with running an entire surgery from scratch, our dental practice management course is a step in the right direction. We empower future dental managers by developing critical skills they need to drive any surgery to success. You’ll learn to think on your toes, how to elevate your team to the next level, and oversee day-to-day operations so that dentists can concentrate on patient care.
Dental managers are the burning soul of any dental practice. They’re the people who support dentists, maintain customer relations and keep staff happy. Furthermore, they love wearing many hats and thrive on juggling various business operations and patient queries. That’s why we’ve designed our dental practice management course to teach the essentials. From theories to NHS changes, goal setting and administration, you will learn it all. So, when you join your dream practice, dentists can focus on what they do best: Dentistry.
Start filling those cavities with knowledge and advance your dental career by enrolling with us today on our dental practice management course!
Facilities
Location
Start date
Start date
About this course
When you study Dental Practice Management, you’ll learn about:
Working in dental practice management
Key skills all managers should know
Setting personal and professional goals
Dealing with stressful work conditions
Building and managing a team
All kinds of financial activities
Keeping staff, clients and dentists happy
Organising patient records, appointments and sessions
Marketing goals for the benefit of the business
This comprehensive course has been designed for those looking to gain recognition and improve their dental careers.
You don't need any prior skills in the subject area to start this course.
At the end of this course, successful learners will receive an NCFE Customised Qualification.
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The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Practice Management
- NHS dentistry
- Communication Training
- NHS Training
- Dentistry
- Systems
- Surgery
- Dental
- Dentalcare
- Dental Practice
- Dental Health
- Management
- NHS Guidelines
- Cultural Changes
- Management Systems
- Population Changes
- Management Approaches
- Dental Practice Management
- Workplace Safety
- Workplace Health
Course programme
Introduction to Practice Management
In the first unit, you’ll be introduced to challenges that presently affect dentists. You’ll learn about changes in NHS dentistry, such as structural, cultural and clinical changes. You’ll also cover professional networks, the Steele contract and population changes.
SECTION 2
An Overview of Management Systems
In this unit, you’ll learn about the management approaches of FW Taylor, Henri Fayol and Mary Follett. You’ll also consider functions of dental practice management, management by exception, as well as advantages and disadvantages of management by objectives. To end the unit, you’ll gain insight into management systems, sub-systems, classification of systems, what makes a good system and procedures.
SECTION 3
Goals and Objectives for the Practice
In this unit, you’ll discover functions of a dental practice and the advantages of goal setting, looking at professional, personal, as well as the practices goals. You’ll gain knowledge of objectives and practice policy, workplace stress, its causes and how to reduce it. With insight into work conditions and mental health.
SECTION 4
More on Management Systems
In this unit, you’ll contemplate time management, appointment control systems and what to record in appointment entries. You’ll learn about organising an appointment book, as well as patient-centred, procedure-centred and random booking sessions. You’ll also consider aspects of stock process from purchasing to requirements, infection control when ordering, choosing suppliers, and monitoring stock. Finally, you’ll look at the Control of Substances Hazardous to Heath (COSHH) Regulation (1988).
SECTION 5
Financial Management
In this unit, you’ll explore key financial activities that ensure the practice runs smoothly, including cost analysis, financial ratios, cost control and budgets. You’ll also look at fee setting, cash flow and debt control, borrowing and repayment methods.
SECTION 6
Getting the Best Out of Computers in Dental Practice
In this unit, you’ll the role of computers in general dental practice. You’ll cover MS Office packages, including Word, Access (databases) Excel (spreadsheets), and powerpoint, while looking at the clinical applications of computers in a surgery. Finally, you’ll explore the future of computer use in dental practices, as the principles of the Data Protection Act (1984) with regards to patient privacy.
SECTION 7
Managing Staff in a Dental Practice
In this unit, you’ll consider all aspects of the recruitment cycle, from forming a job description to advertising positions, conducting interviews and offering a contract of employment. You’ll cover areas of staff management in the workplace, from training to setting goals, delegation of responsibility and staff appraisals. Finally, you’ll learn the value of a staff handbook and how to manage staff absenteeism.
SECTION 8
Developing the Dental Practice
In this unit, you’ll consider various health and safety regulations, upgrading equipment for the practice, as well as the cost-benefit and cost-effective approach to purchasing. You’ll explore the marketing process, from SWOT analysis to KPIs, and look at factors impacting the successful development of a practice, such as pricing to product placement. You’ll learn about marketing campaigns for dental care, effective communication and market segmentation. Finally, you’ll see how expanding a practice’s range of services can help it to develop.
SECTION 9
Patient Management
In this unit, you’ll look at three key areas of patient management: Communication skills, managing patient perceptions and feedback. You’ll consider what makes a good relationship to overcoming barriers in communication, patient consent and the consequences of not providing treatment.
SECTION 10
Medico legal Aspects of Patient Management
The final unit will cover areas of confidentiality, clinical records and record keeping for patients. You’ll explore aspects of negligence, patient feedback and acting on its results, and incidence of claims. You’ll consider patient perceptions, bias in patient feedback surveys, and clinical audits. Finally, you’ll look at the audit cycle, internal and external auditing, and implementing changes determined by a number of different factors.
Dental Practice Management Level 3