Effective Communication Skills

London Training for Excellence

Short course

In London, Amman (Jordan), Amsterdam (Netherlands) and 22 other venues

£ 2,815 + VAT

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Description

  • Duration

    5 Days

  • Start date

    Different dates available

This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication. It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame.
During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment. Techniques are provided to manage difficult conversations and to avoid getting trapped in a psychological game going back and forth on certain points rather than moving forward to focus on underlying issues or concerns.

Facilities

Location

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Amman (Jordan)
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Amsterdam (Netherlands)
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Athens (Greece)
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Barcelona (Spain)
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Brussels (Belgium)
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Budapest (Hungary)
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Copenhagen (Denmark)
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Dubai (United Arab Emirates)
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Frankfurt am Main (Germany)
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Kuala Lumpur (Malaysia)
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Lisbon (Portugal)
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London
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198-206 Acton Ln, NW10 7NH

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London
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Madrid (Spain)
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Miami (USA)
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Milano (Italy)
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Mumbai (India)
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München (Germany)
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New York City (USA)
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Paris (France)
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Prague (Czech Republic)
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Singapore (Singapore)
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Stockholm (Sweden)
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Vienna (Austria)
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Zürich (Switzerland)
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İstanbul (Turkey)
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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Communication Skills
  • Communication Training
  • Effective Communication
  • Leadership and Management
  • Communication and Writing Skills

Course programme

  • This course covers many areas that help improve participant’s conversational skills. Core topics include understanding how people perceive the world and the impact of such perceptions on their behaviour, avoiding blame when things go wrong, managing feelings, understanding the relationship between intentions and their influence and many other advanced topics. This course follows from Communication Skills.

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Effective Communication Skills

£ 2,815 + VAT

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