Email Etiquette: Writing Emails for Better Email Productivity

Why do we use email? 1 lecture 05:25 Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Why do we use email? 1 lecture 05:25 Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Why Do We Use Email? Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations. Who's wasting your time? 1 lecture 05:15 Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Who's wasting your time? 1 lecture 05:15 Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Who's Wasting Your Time? Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week. The Cost of No Email Communication Skill Training 1 lecture 03:12 The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself The Cost of No Email Communication Skill Training 1 lecture 03:12 The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself The Cost of No Email Communication Skill Training - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself - Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain - Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit - Most conflicts in the workplace are caused by a breakdown of communication - People that put in the work now will be the ones that reap the rewards later down the line -Improved communication skills especially in email productivity means more time back for yourself Why are Emails so Frustrating? 1 lecture 01:36 Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why are Emails so Frustrating? 1 lecture 01:36 Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why are Emails so Frustrating? - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques - Sheer volumes of emails, distracting and make your important work more difficult to do - Time sensitive tasks get missed where people do not reply in time - Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication - Many problems in email are actually self made obstacles but they are avoidable - Negativity is avoidable by following three rules - Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques Why is it so Difficult to Get People to Do Their Jobs? 1 lecture 02:12 Why is it so Difficult to Get People to Do Their Jobs? - People are busier than ever before - Attention span is going down, on average 50% lower than 20 years ago - Good email structure improves email response rate - Inbox's can be seen like an a&e department, emails are oven managed by urgency not arrival order, there are things you can do to increase probability of a response - It's difficult to apply pressure to get a response without emotion or confrontation, using a proven email structure will help you overcome this Why is it so Difficult to Get People to Do Their Jobs? - Long doesn't necessarily good or that you add value, working hard on an email doesn't make it a good email - Golden rule, emails should always as short as possible, but without leaving out important information The Power of Subject Titles 1 lecture 02:22 The Power of Subject Titles - Good subject titles are critical to keeping your response rates high - Makes emails easily searchable in future, saves you...