Emotional Intelligence
Course
Distance
Description
-
Type
Course
-
Level
Advanced
-
Methodology
Distance Learning
-
Class hours
330h
-
Duration
Flexible
-
Start date
December
-
Online campus
Yes
Diploma of achievement in Emotional Intelligence Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study.The course comes with easy to understand e-learning study materials.
Emotional intelligence is an ability to recognize, understand and to manage the emotions of an individual and others’ emotions in positive way to get rid of stress, to communicate well and to overcome the conflicts and challenges.
Emotional Intelligence
Emotional intelligence is generally defined by four attributes; self-awareness, self-management, social awareness, relationship management. Self-awareness means one should have knowledge about his weaknesses, strengths and emotions rather self management means to control impulsive feelings and behaviours and managing the emotions in healthy ways while social awareness means understanding the concerns, needs and emotions of others on the other hand relationship management means developing and maintaining good relationships with others, inspiring and influencing others, working well in a team, and managing conflicts.
The unit defines the emotional intelligence with the history of emotional intelligence including a look at EI (Emotional Intelligence) Blueprint and VET process.
Unit also describes the concept of optimism, ABC’s of Optimism and the differences between pessimism and optimism.
Important information
Price for Emagister users: On successful completion of the course you can pay the Endorsed/Accreditation certificate fee in order to claim the certificate.
Facilities
Location
Start date
Start date
About this course
Emotional Intelligence
• Business owners, managers, entrepreneurs,
• People seeking to expand their career opportunities
• Existing employees looking to develop their CPD
• Office workers at all levels
• Team Leaders and supervisors
• Entrepreneurs planning to start their own business
There is no particular entry requirement.
OPTION-I: Endorsed Certificate of Achievement from ABC Awards
At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee+postal charges.
Certificate of Completion
CPD(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25
OPTION-II: CPD Certificate
Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.
CPD Accredited Diploma (PDF format)=£30
CPD Accredited Diploma (Hardcopy)=£95
Postage Charges:
National £9
International £15
Reviews
Subjects
- Team Training
- Leadership
- Conflict
- Self-esteem
- NLP
- Self-improvement
- Self-confidence
- Emotional Intelligence
- Personal Development
- Self-esteem course
- Emotion management
- Emotional intellingence - course
Teachers and trainers (1)
Cpd Tutor
Tutor
Course programme
Unit 1- What Is Emotional Intelligence
The unit covers the following topics:
- History of Emotional Intelligence
- Defining Emotional Intelligence
- EI (Emotional Intelligence) Blueprint
- Optimism
- ABC’s of Optimism
- Pessimism vs. Optimism
- VET Process
Unit 2-Understanding And Managing Emotions
The unit covers the following topics:
- The Seven Human Emotions
- The Emotional Map
- Setting Your Personal Vision
- Creating Your Vision Statement
Unit 3-Self-Leadership
The unit covers the following topics:
- Defining Self-Leadership
- Four Pillars of Self-Leadership
- Create a Personal Vision Statement
- Change Management
- Lifelong Learning
- Learning Plans
- Motivation for Optimists
- Creating a Motivational Climate
- The Value of Optimism
- ABC’s of Optimism
- Understanding Emotional Intelligence
- Applying Emotional Intelligence
Unit 4-NLP: Neuro-Linguistic Programming
This unit covers the following key topics:
- Defining Neuro Linguistic Programming
- Understanding Common NLP Terms
- The NLP Presuppositions
- The Senses According to NLP
- Eye Accessing Cues
- Using Enriched Language
Unit 4-Strategies For Anger Management
This unit covers the following key topics:
- About Anger
- The Five Dimensions of Anger
- The Costs of Anger
- What Are Your Anger Pay-Offs?
- Anger Process
- Understanding Trigger Thoughts
- Using an Anger Log
- Considering Our Ange
- Is Anger the Best Response?
- Distorted Thinking
- Understanding Behavior Types
- Managing Anger
- Sanctuary
- Relaxation Techniques
- Communication Tips and Tricks
- Active Listening Skills
- The Assertive Formula
Unit 5-Stress Management
This unit covers the following key topics:
- Defining and Identifying Stress
- Ways to Look at Your Stress
- What is Stress About?
- Building a Solid Foundation
- The "Less Stress" Lessons
- Mental Strategies
- The Triple A Approach
- Stress at Work
- Stress Inventory
- Stress Logging
Unit 6-Conflict Resolution
This unit covers the following key topics:
- What is Conflict?
- Benefits of Confrontation
- Preventing Problems
- Getting Focused
- The Three F’s
- Managing Anger
- Dealing with Problems
- Conflict Resolution Techniques
- Getting the Hang of Things
- Changing Yourself
- Dealing with Negative Feelings
Unit 7-Managing Pressure And Maintaining Balance
This unit covers the following key topics:
- Causes and Costs of Workplace Pressure
- Benefits of Creating Balance
- Getting to the Heart of the Matter
- Facing Problems Head On
- Seeking Help
- Emotional Intelligence
- What is Optimism?
- Coping Toolkit
- Managing Anger
- Getting Organized
Unit 8-Creating Motivational Climate
This unit covers the following key topics:
- Behavioral (Reinforcement) Theory
- Expectancy Theory
- McClelland’s Needs Theory
- Applying Your Skills
- Designing Motivating Jobs
Unit 9-Creating a Positive Work Environment.
This unit covers the following key topics:
- What Does a Positive Environment Look Like?
- What Can I Do?
- Team Player
- Effective Workplace Relationships
- Working Cooperatively
- Managing Conflict
- Preventing Problems
- Dealing with Problems
- Meeting Management
- Conclusion
Additional information
• People seeking to expand their career opportunities
• Existing employees looking to develop their CPD
• Office workers at all levels
• Team Leaders and supervisors
• Entrepreneurs planning to start their own business
Emotional Intelligence