Emotional Intelligence: Skills for Excellent Leadership

The programme will concentrate on learning EQ and people skills required to promote harmonious relationships between colleagues, enhance workplace performance through improved people skills, develop effective communication between peers, subordinates and superiors, manage creative people and improve ability to interact with others constructively.
Furthermore, participants will learn how to improve their leadership skills by applying assertiveness in handling conflicts, using Emotional Resilience to manage the performance of their team, utilizing influencing and persuasion abilities to lead others more effectively and handle stress the high EQ way. 
Understanding and raising your Emotional Intelligence is essential to your success and leadership potential.
In this programme, delegates learn how to:

Develop the ability to sense, understand and effectively apply emotions as a source of motivation, information and influence
Understand how EQ influences the way they respond to others and themselves
Discover how to apply EQ in the workplace for enhancing teamwork and leadership
Gain insights into why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively
Acquire skills and knowledge to apply people skills in the workplace to enhance performance