Emotional Intelligence & Soft Skills
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
Do you struggle with conflict, or want to forge stronger relationships? This course will show address these issues, and teach you how to increase your level of emotional intelligence. Emotional intelligence (EI) is the ability to combine feelings with thoughts, enabling strong interpersonal relationships, and positive decision-making.This crash-course will explore how emotions affect the brain, analyze how you cope under stress, and the way in which you relate to people.Psychologist and Life Coach, Patricia Thompson will bring her research and expertise to give you the tools you need to understand yourself, and others better.The course is broken down into easy-to-digest lessons, including videos and short quizzes. Increase your emotional intelligence for deeper personal and professional relationships.
Facilities
Location
Start date
Start date
About this course
Understand how EI is defined and how it affects us Increase levels of self awareness Develop empathy and sensitivity Learn to identify patterns and deal with stress
Anyone
None
Reviews
Subjects
- Conflict
- Emotional Intelligence
Course programme
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Introduction To The Course
Emotional Intelligence Handbook
What Is Emotional IntelligenceÂ
How Emotions Affect The BrainÂ
Self Awareness
Introduction To Self AwarenessÂ
Understanding Your Strengths And WeaknessesÂ
Getting Feedback Â
Identifying Your Emotions
Getting In Touch With Your Body
Self Management
Introduction To Self-Management
Developing A Self-Care Regimen
Deep Breathing
Question Your Story
Cultivating Positive Emotions
Doing A Post-Mortem On Mistakes
Social Awareness
Introduction To Social Awareness
Reflecting On Others' Personalities
Listening
Be Sensitive To Culture Differences
Be Sensitive To Timing
Developing Empathy
Relationship Management
Introduction To The Importance Of Relationships
Self-Reflection About Relationships
Self-Disclosure
Acknowledging Feelings
Respond Appropriately To Good News
Dealing With Conflict
Tying It All Together
Quiz
Part 1 - Introduction
Part 2 - Self Awareness
Part 3 - Self Management
Emotional Intelligence & Soft Skills