Emotional Intelligence & Soft Skills

Course

Online

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£ 22 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Do you struggle with conflict, or want to forge stronger relationships? This course will show address these issues, and teach you how to increase your level of emotional intelligence. Emotional intelligence (EI) is the ability to combine feelings with thoughts, enabling strong interpersonal relationships, and positive decision-making.This crash-course will explore how emotions affect the brain, analyze how you cope under stress, and the way in which you relate to people.Psychologist and Life Coach, Patricia Thompson will bring her research and expertise to give you the tools you need to understand yourself, and others better.The course is broken down into easy-to-digest lessons, including videos and short quizzes. Increase your emotional intelligence for deeper personal and professional relationships.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Understand how EI is defined and how it affects us Increase levels of self awareness Develop empathy and sensitivity Learn to identify patterns and deal with stress

Anyone

None

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Subjects

  • Conflict
  • Emotional Intelligence

Course programme

Introduction
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Introduction To The Course
Emotional Intelligence Handbook
What Is Emotional Intelligence 
How Emotions Affect The Brain 

Self Awareness
Introduction To Self Awareness 
Understanding Your Strengths And Weaknesses 
Getting Feedback  
Identifying Your Emotions
Getting In Touch With Your Body

Self Management
Introduction To Self-Management
Developing A Self-Care Regimen
Deep Breathing
Question Your Story
Cultivating Positive Emotions
Doing A Post-Mortem On Mistakes

Social Awareness
Introduction To Social Awareness
Reflecting On Others' Personalities
Listening
Be Sensitive To Culture Differences
Be Sensitive To Timing
Developing Empathy

Relationship Management
Introduction To The Importance Of Relationships
Self-Reflection About Relationships
Self-Disclosure
Acknowledging Feelings
Respond Appropriately To Good News
Dealing With Conflict
Tying It All Together

Quiz
Part 1 - Introduction
Part 2 - Self Awareness
Part 3 - Self Management

Emotional Intelligence & Soft Skills

£ 22 VAT inc.