Employment Related Services (Award, Certificate, Diploma) QCF Level 3
A Level
In Sketty
Description
-
Type
A Level
-
Location
Sketty (Wales)
-
Start date
Different dates available
Course Overview:
This course is primarily aimed at candidates who provide advice and guidance support to others in the employment related sector. This includes job roles such as personal advisors, job coaches and employment trainers, which involve supporting people into sustained employment.
Facilities
Location
Start date
Start date
About this course
Progression Opportunities:
QCF Level 3 Certificate in Advice and Guidance or QCF Level 4 Diploma in Advice and Guidance
Entry Requirements:
This qualification is suitable for those who work in the employment related sector, who are working in designated advice or guidance organisations or whose role is to provide service to customers and support to practitioners
Reviews
Course programme
Course Delivery:
The qualification requires proof of competence across both mandatory units for the award and certificate and optional units, achieving a total of 37 credits for the diploma.
With the support of your assessor you will undertake work based assessments, observations, witness testimonies, case studies, statements and work based evidence.
Mandatory units:
- Understanding the employment related services sector
- Providing excellent customer service
- Manage own professional development within an organisation
- Ensure compliance with legal, regulatory, ethical and social requirements.
Three optional units from a selection including:
- Establish communication with clients for advice and guidance
- Build and maintain effective customer relations
- Liaise with other services
- Manage personal case load
- Assist advice and guidance clients to decide on a course of action
- Assist clients through advice and guidance and review their achievement of a course of action
With the support of your assessor you will undertake work based assessments, observations, witness testimonies, case studies, statements and work based evidence.
Additional information
Employment Related Services (Award, Certificate, Diploma) QCF Level 3