Course not currently available
Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals Training Course
Course
In Cardiff ()
-
One Education
Course Online£ 1,745 -
International Career Institute
Master Online£ 2,184 VAT exempt -
Engineering Institute of Technology
Course OnlinePrice on request -
City College Norwich
Course OnlinePrice on request -
Northampton Business School
MBA Distance Learning£ 7,200 + VAT -
College for Financial Planning
Course Online£ 1,260 -
Blueprint Education and Training Services
Postgraduate Distance Learning£ 1,997 + VAT
Description
-
Type
Course
Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals recognizes that apart from learning to optimize your own effectiveness and productivity, to be more effective, you need to be able to increase the effectiveness of your team, deal with difficult people, manage conflicts and stress
About this course
Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals is an intensive, interactive course that has been designed specifically to give you a comprehensive understanding of the management skills that will increase your effectiveness and productivity. You will come away with key management techniques that will help you perform your role confidently, whilst maximizing your value as an employee by proactively contributing to the overall effectiveness of your department or organization.
Reviews
Subjects
- Conflict
- Executive
- IT Project Management
- Project
- Difficult People
- Project Management
- People Management
- Communication Training
- Effective Communication
- Assertiveness Training
Course programme
- Defining the necessary skills for effective management
- What are the main causes of management failure?
- Understanding where you should be applying management skills in your role
- Applying management skills to improve your overall performance
- Examining the barriers to effective communication
- Active listening to improve your comprehension
- Using body language to communicate
- Saying what you mean
- Using paraphrasing to reinforce your message and your understanding of messages
- Speaking so others will listen and respect your opinion and knowledge
- What is assertiveness and why is it crucial to success and growth in your role?
- Applying assertiveness techniques that will help you achieve your objectives
- Understanding the link between confidence and assertiveness and developing both
- Assertive communication and behavior without becoming inflexible or aggressive
- Overcoming the time management challenges of a role dependent on the priorities of others
- Identifying and eliminating procrastination by understanding when and why you procrastinate
- Allowing time for people interaction and meetings while ensuring everything else gets done
- Working towards creating a more proactive environment to better juggle your routine and reactive duties
- Techniques for coping with a large and growing workload
- Ensuring your efforts are directed towards the most critical areas of your job
- Applying techniques which will help you prioritize effectively and focus on activities that add most value to the organization
- What should you consider a ‘project’ requiring project management?
- How is project management different from key day-to-day management principles?
- Applying proven project management techniques to better manage and complete non-routine duties
- Setting project objectives
- Building a project plan which focuses on the objectives
- Setting a clearly defined and achievable schedule with deadlines and sufficient detail
- What makes a good people manager?
- Understanding the challenges of effective supervision and people management
- Developing an effective people management style that works for you
- Building flexibility into your people management skills to get the best from different types of people
- Coaching and teaching skills that can save time and frustration on both sides
- Effective, painless and fair delegation – assigning tasks to others
- Giving and receiving feedback to continually monitor and improve your people management
- Managing people when you are only responsible for the result, not the person
- How to get and keep control
- Avoiding clashes by dealing with situations immediately and effectively
- Diffusing difficult situations before they become critical
- Overcoming a natural fear of confrontation and conflict
- Developing a win/win approach for dealing with difficult people
- Objectively identifying the real issues in a conflict
- Managing emotions and personality conflicts
- Attacking the problem (not the person) with a workable solution
- Committing yourself to reaching a resolution with compromise
- Examining the causes of stress and your vulnerability to decreased effectiveness
- Reducing the negative effects of stress and accentuating the positive
- Spotting the signs of stress in yourself and others
- Tips for better stress management
- Knowing your time and skill limits
- Dealing with failure and success and accepting responsibility either way
- Removing the barriers: identifying the factors that hinder your progress and setting plans to eliminate or circumvent them
- Becoming proactive in your role for continuous growth and challenge
- Setting growth objectives for yourself and your role
Additional information
Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals Training Course
-
One Education
Course Online£ 1,745 -
International Career Institute
Master Online£ 2,184 VAT exempt -
Engineering Institute of Technology
Course OnlinePrice on request -
City College Norwich
Course OnlinePrice on request -
Northampton Business School
MBA Distance Learning£ 7,200 + VAT -
College for Financial Planning
Course Online£ 1,260 -
Blueprint Education and Training Services
Postgraduate Distance Learning£ 1,997 + VAT