The Essential Office Professional - Proffessional Skills for Administrators, Secretaries & Support Staff

This practical and highly popular course rapidly develops the key skills and knowledge that enable the new and developing office professionals to maximise their contribution to the manager, team and organisation.The programme shows you how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisation’s goals. You will leave the course with practical toolkits and a list of tips and recommended further reading.Suitable for newly appointed administrators and secretaries Learning Objectives By the end of this course you will be able to:Develop skills and make a greater contribution to your team.Become more proactive.Communicate confidently and effectively with your manager, colleagues and other departments.Deal with the difficulties and pressures of working for more than one person.Plan, organise and manage your time more effectively.Apply top tips for writing emails and letters.