The Essential Professional Skills Training Bundle, 10 Courses

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The Essential Soft Skills Course Online Bundle consists of 10 courses, below is a summary:

Course 1 - Certificate In 10 Soft Skills You Need Online Course

Course 2 - Certificate In Emotional Intelligence Online Course
Reviews

• What is Emotional Intelligence?
• How to accurately perceive emotions
• Use emotions to facilitate thinking
• Skills in Emotional Intelligence
• Verbal Communication Skills
• Communicating with flexibility and authenticity
• Non-Verbal Communication Skills
• Social Management and Responsibility
• Benefits of emotional intelligence
• Articulate your emotions using language
• Tools to Regulate your Emotions
• Self-management and self-awareness
• Gaining Control
• Business Practices
• Understand emotions and how to manage them in the workplace
• The balance between optimism and pessimism
• Making an Impact
• Creating a powerful first impression
• Being zealous without being offensive

Course 3 - Certificate In Communication Strategies Online Course
Reviews

• Build Better, Stronger and More Fulfilling Relationships
• What is Communication?
• How Do We Communicate?
• Who’s Listening?
• It All Starts with Me
• Common Barriers to Communication
• Language Barriers
• Cultural Barriers
• Location Barriers
• Understanding communication barriers
• Paraverbal communication skills
• The Power of Pitch
• The Power of Tone
• Vocal Speed Camera
• Non verbal communication
• Your Body Speaks its own Language
• Speaking like a STAR
• Situation
• Task
• Action
• Response
• Listening skills
• Ten Ways to Listen Better Today
• Understanding Active Listening
• Sending Positive Signals to Others
• Asking good questions
• Asking Open Questions
• Probing Questions
• Appreciative inquiry
• Mastering the art of conversation
• Advanced communication skills
• Precipitating Factors
• Common Ground

Course 4 - Certificate In Teamwork and Team Building Online Course
Reviews

• Teamwork is Vital in a Successful Organization
• Defining success
• Types of teams
• The first stage of team development - forming
• The second stage of team development - storming
• The third stage of team development - norming
• The fourth stage of team development - performing
• Team building activities
• The Benefits and Disadvantages
• Team-Building Activities That Won’t Make People Cringe
• Location for Team-Building
• Making the most of team meetings
• Setting the Time and the Place
• Trying the 50-Minute Meeting
• Using Celebrations of All Size
• Solving problems as a team
• Encouraging teamwork

Course 5 - Certificate In Creative Problem Solving Online Course
Reviews

• Solve Problems Quickly and Easily
• What is a Problem
• What is Creative Problem Solving?
• What are the Steps for Creative Solving
• Information gathering
• Understanding Types of Information
• Identifying Key Questions
• Methods for Information Gathering
• Problem definition
• Defining the Problem
• Determining Where the Problem Originated
• Defining Present State and Desired States
• Stating and Restating the Problem
• Analyzing the Problem
• Writing the Problem Statement
• Preparing for brainstorming
• Identifying Mental Blocks
• Removing Mental Blocks
• Stimulating Creativity
• Generating solutions
• Analyzing solutions
• Developing Criteria
• Analysing Wants and Needs
• Using Cost/Benefit Analysis
• Selecting a solution
• Final Analysis
• Paired Comparison Analysis
• Analyzing Potential Problems
• Analyzing Potential Problems
• Planning your next steps
• Lesson One: Identifying Tasks
• Identifying Resources
• Implementing, Evaluating, and Adapting
• Recording lessons learned
• Planning the Follow-Up Meeting
• Celebrating Successes
• Identifying Improvements

Course 6 - Certificate In Time Management Online Course
Reviews

• How To Manage Your Time And Be The Highest Achiever
• Setting SMART goals
• The Three P’s
• Create SMARTER Goals
• Prioritising Your Goals
• The 80/20 Rule
• Prioritising with the Urgent-Important Matrix
• Being Assertive...Saying “NO” to Requests you can’t meet.
• Using To Do List
• Visualise your Goals-Visualization
• Prioritizing your time
• Planning wisely
• Tackling procrastination
• Why We Procrastinate
• Nine Ways to Overcome Procrastination
• Crisis management
• When Crisis Calls...do you have a Contingency Plan?
• Creating a Plan
• Executing the Plan
• Lessons Learned
• Organising your workspace
• De-Clutter
• Managing Workflow
• Dealing with E-mail...email etiquette
• Using Calendars
• Delegating made easy
• When to Delegate?
• Who Should I Delegate to?
• Monitoring the Results
• Setting a ritual
• What is a Ritual/Routine?
• Example Rituals
• Using Rituals to Maximise Time
• Metting management
• Deciding if a Meeting is Necessary...
• Using the PAT Approach
• Effective Agenda Writing
• Staying on Track
• Was the Meeting Worthwhile?
• Alternatives to meetings
• Instant Messaging and Chat Rooms
• Teleconferencing
• E-mail Lists and Online Groups
• Collaboration Applications

Course 7 - Certificate In Business Ethics Online Short Course
Reviews

• Business Ethics are Vital for an Organization to be Successful
• What is ethics
• Implementing ethics in the workplace
• Guidelines for managing ethics in the workplace
• Roles and responsibilities
• Harrassment issues
• Employer/employee rights
• Business
• Ethical Decisions
• Balancing personal and organisational ethics
• Common dilemmas
• Making ethical decisions
• Overcoming obstacles
• Whistle blowing
• Criteria and risk
• The process
• When you should "blow the whistle"
• Managerial ethics
• Unethical behaviour
• Ethics in business

Course 8 - Certificate In Managing Effective Meetings Online Course
Reviews

• Achieve Your Goals With Effective Team Meetings
• What do I need for my meeting?
• Agenda structure
• Things to consider
• Preparation and time
• Choosing an agenda format
• Setting up the meeting space
• What preparation might participants need?
• How can the organizer facilitate the participants’ preparation?=
• Electronic options
• What Technology do I need?
• Managing the technology
• Logistical Needs?
• Meeting roles and responsibilities
• Formal meeting needs
• Regular informal meetings
• Additional requirements for larger meetings?
• Chairing a meeting
• Dealing with Disruptions
• Format and taking of Minutes
• Making the most of your meetings
• Improving your meetings
• Do you need to have a meeting?
• Pre-warning
• Games
• Incentives/prizes

Course 9 - Certificate In Assertiveness and Self-Confidence Online Course
Reviews

• How To Be A High Achiever and Succeed in Life!
• What does self-confidence mean to you?
• What is Assertiveness?
• What is Self-Confidence?
• The Four styles
• Obstacles to our goals
• Types of negative thinking
• Personal Application
• Communication skills
• Listening and hearing; they aren't the same thing
• Asking questions
• Body language
• The importance of goal setting
• Identifying your worth
• Creating positive self-talk
• Identifying and addressing strengths and weaknesses
• The importance of appearance
• The role of body language
• First impressions count
• It's how you say it
• Sounding confident
• Using "I" messages
• Powerful presentations
• What to do when you're on the spot
• Using STAR to make your case
• Building rapport
• Expressing disagreement
• Coming to consensus
• Coping techniques
• Dealing with difficult behaviour

Course 10 - Certificate In Networking Within the Company Online Course

Bonus Course - Certificate In Creating Personal Success Online Course
Reviews

• How your imagination works and how your thoughts and emotions are all tied together
• Getting into the right mindset
• Thoughts are created by your mind - you can dream things
• How to unclutter your mind to think clearly
• How to control our emotions
• What are your attributes and how these will help you
• How to plan to achieve your goals
• How to have the courage to start something new and see it through
• How to visualize to succeed
• Understanding the connection with self esteem
• Why self-esteem is important
• How to raise your self-esteem
• What are you worth as a person and why this is important
• Run your own race
• Take care of your image
• What type of person are you
• If you expect to succeed you will exceed
• How to get your imagination to work for you
• Importance of self-talk
• Family time
• Dependency relationships and how these get in the way of success
• Understanding different personalities
• Who are you closest friends
• In circle and out circles
• Time, our most precious resource
• Time is important
• How the subconscious mind is important to your success
• Don’t wish your time away and how time is important
• Living in autopilot is a way to failure
• How to switch off autopilot and use your imagination to succeed
• Learn the secret to making change
• Your biggest enemy today is your mind
• How to talk to your mind
• How to use your mind
• When you undervalue confidence
• Without great failure potential you are living in a comfort zone
• How to give your imagination a chance
• Putting a plan together to achieve your dreams
• How working through a plan improves your confidence
• If you don’t ask you won’t get
• You have to dream continually and aspire to do things

Certificate In