The Exceptional PA

The Hub Events

Short course

In Manchester, London and Birmingham

£ 499 + VAT

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Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    At 3 venues

  • Class hours

    6h

  • Duration

    1 Day

Attendees will gain the insights, technical know-how and emotional intelligence to excel in this constantly demanding and challenging role. They will also know how to enable their managers to excel in their roles.

Facilities

Location

Start date

Birmingham (West Midlands)
See map
7 Cannon Street, B2 5EP

Start date

On request
London
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135 Aldersgate Street, EC1A 4JA

Start date

On request
Manchester (Greater Manchester)
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25 Aytoun Street, M1 3DT

Start date

On request

About this course

This course will give you a full understanding of the Executive PA's role, reflecting on its importance and the impact it can have.
You’ll learn practical techniques that will help you improve your performance and make your role more rewarding.
A PA needs more than admin and organisation skills. You’ll learn how to be assertive and communicate effectively with your executive so you can build a true partnership that enables you both to get more done.
You’ll learn techniques to make you more productive including project management and prioritising skills.
You’ll also learn how to develop your emotional intelligence and some easy to apply techniques to sharpen your communication skills.

Personal Assistants and Executive Assistants

We'll get in touch by phone or email as soon as possible.

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Reviews

Subjects

  • PA
  • Executive
  • Emotional Intelligence
  • Administration Assistant
  • Personal Assistant
  • Executive Assistant
  • Executive PA
  • Project Management
  • Project tools
  • Communication Skills

Teachers and trainers (1)

Heather Baker

Heather Baker

Facilitator

Following 22 years as a secretary and then PA, Heather began training in 2000 to inspire PAs and EAs to excel. She travels the world enabling Personal Assistants to find ways to work efficiently and effectively leading to the success of their organisations. As well as PA/EA masterclasses, she offers Administrative Workshops, Minute Taking, Business Writing and Speedwriting training; groups or one to ones. She is the author of three Amazon top ten selling books, a certified NLP practitioner and the creator of the BakerWrite speedwriting system.

Course programme

  • A full understanding of the Executive PA's role, reflecting on its importance and the impact it can have.
  • Assertiveness and communication techniques to enable leadership skills to manage their Executive successfully
  • Techniques to stay ahead in the field and manage their development, particularly with regard to new technology, networking and self-improvement
  • Management tools which will enable them to be more productive, including project management and prioritising
  • How to build an effective Executive/PA partnership
  • An awareness of the importance of emotional intelligence and NLP techniques to build effective relationships at all levels

See related categories

The Exceptional PA

£ 499 + VAT

The best Other Administrative Skills courses

See all

See all