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The Authority Guide to Emotional Resilience in Business


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Ei4Change is a highly specialised training, personal development and coaching company with expertise in emotional intelligence, positive psychology and neuroscience. Recognised nationally and internationally as specialists in emotional intelligence, Ei4Change tailors blended learning through workshops and coaching with online programmes. We have experience of working with organisations at all levels to align people with strategy concentrating on enhancing the interpersonal and intrapersonal skills that lead to improvements in performance inside and outside of work. Ei4Change explores practical issues rather than theoretical concepts, incorporating new research and training techniques and psychometric instruments (trait, type or behaviour), to develop business performance through increased self-awareness and better understanding of others. After working with Ei4Change, people are more aware of their strengths and limitations, how they impact on decision making and how to use these in an empathetic manner to build more effective working practices.


  • Engaging & high-quality e-learning study materials
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.


‘The Authority Guides’ is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters.

They are published by independent business publisher SRA Books under the imprint The Authority Guides.

How do challenges inside and outside of work impact upon your emotions and your resilience?

The emotional resilience of those involved in a business will contribute significantly to the organisation's success. Almost all of us work in a business environment that is constantly changing, intense and unrelenting.

With so many challenges and changes to deal with in both life and the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to how they contribute to resilience.

Understand more about the role of emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. Find out how you can develop resilience within the hearts and minds of your team and your organisation.

The course helps you to

-Understand how to cope with the emotions associated with change and unfamiliar or unpredictable circumstances
-Discover how realistic optimism helps you to manage stress more effectively
-Explore action strategies to develop your personal resilience and the resilience of others

How to manage stress and weather storms in the workplace with good emotional awareness.


You are going to get some insights into how you view your resilience and how others view your resilience.

The project looks at assessing your resilience from your perspective and asks you to compare this with how others view your resilience. Use the information in this course to look at methods to improve the ways that you use your emotions and how this impacts upon your resilience.

Course Programme

Introduction to the Course

  •     Introductory Video FREE
  •     Introduction to Resilience FREE
  •     About this Course FREE
  •     What is Resilience? FREE
  •     Why and When Resilience is Useful FREE
  •     The Benefits of Resilience FREE

Assess your Personal Resilience

  •     Assess your Resilience

Resilience vs Coping

  •     Stresses and Strains of Life
  •     Reactions to Adversity and Stress
  •     When Stress Takes Over
  •     Putting Resilience to Use (Coping)
  •     The Role of Risk
  •     Too Little or Too Much Challenge
  •     Comfort Zone

From Setback to Comeback

  •     Facilitating Change
  •     Resilience in Change
  •     Look After Yourself
  •     Managing Emotions
  •     Personal Transition Through Change
  •     Personal Transition through Change Curve FREE
  •     Anxiety
  •     Happiness
  •     Denial
  •     Anger
  •     Disillusionment
  •     Despair
  •     Hostility
  •     Acceptance
  •     Moving Forward

The Characteristics of Resilience

  •     Resilience is a Metaphor
  •     Resilience is Contextual
  •     Constructing Resilience
  •     Anti-Fragility
  •     Resilience is a Mind-Set
  •     The Dynamics of Resilience - The Resilience Engine
  •     Energy Levels and Resilience
  •     Increasing Levels of Resilience
  •     The Body's Reaction to Adversity
  •     The Neuroscience of Resilience

The Behaviours of Resilience

  •     The Information in Emotion
  •     Emotions that Drain or Impair Resilience
  •     Emotions that Enhance or Facilitate Resilience
  •     Your Beliefs about Perfectionism
  •     The Role of Optimism
  •     Attitude to Change
  •     Mindfulness
  •     Moving On
  •     Coaching

Action Strategies to Develop Resilience

  •     Feel in Control
  •     Create a Personal Vision
  •     Be Flexible and Adaptable
  •     Get Organised
  •     A Mindset for Problem Solving
  •     Get Connected
  •     Be Socially Competent
  •     Be Proactive

Too Much Resilience

  •     How Too Much Resilience Causes Problems
  •     Resilience and Empathy
  •     Working With Too Much Resilience

Team Resilience

  •     Resilient Teams
  •     Strengthening Resilience in Others
  •     Mapping Minds
  •     Mapping Minds

Organisational Resilience

  •     What is Organisational Resilience?
  •     Volatility, Uncertainty, Complexity and Ambiguity (VUCA)
  •     Building Resilient Organisations

The Paradox of Resilience

  •     The Paradox of Resilience

Resilience Quiz

  •     Resilience Quiz

Lightbulb Moments - Developing Resilience

  •     Developing Resilience Lightbulb Moments Cards

Resilience Discussion Forum

  •     Resilience Discussion Forum


Thanks to this offer, valid exclusively for one person, you will obtain a Working with Personality Type Online Course.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@ei4change.com. The training provider will then give you access to the course.

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