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Certificate in Business Communication Skills

Regular Price: $549

Special Price: $238

  • 100h - 6 Months
  • 2 students have purchased
  • Express
Global Management Academy
Belfast City
City East, 68-72 Newtownards Road, Belfast BT4 1GW See in Google maps
LEARNING FOR MANAGERS EVERYWHERE Global Management Academy is a leading provider of business and management skills training delivered over the internet. Global Management Academy is based in the United Kingdom, with branches in Australia and the Far East. INTERNATIONALLY RECOGNIZED QUALIFICATIONS Global Management Academy is an Approved Center for the delivery of Qualification Programs from the Institute of Leadership and Management (the ILM), Europe's largest Management Awards body. All Global courses are recognized as ILM equivalencies. MANAGEMENT LEARNING THAT REALLY MATTERS Global courses focus on the knowledge and skills managers really need, to lead and control their business units and teams: Managing People Leadership Management Communication Skills Managing the Business Marketing and Business Planning Personal Effectiveness Skills BUSY MANAGERS NEED FLEXIBILITY At Global, we recognize that business managers are incredibly busy, and need training which is solution focused, flexible, and affordable. We also want you to enjoy learning, and to be able to retain, and apply the new knowledge directly to your work and to your career. Our Mission is to bring high value training, packed with practical (downloadable) learning manuals, workbooks and business and management articles to managers everywhere. TRUSTED BUSINESS AND MANAGEMENT EXPERTISE The heart of Global Management Academy is Business. We know business, and we are passionate about helping business grow. Therefore, all Global Management courses are delivered online, but supported by Coaches who understand business; all of whom have either owned, or managed businesses themselves. GLOBAL SMALL BUSINESS PROGRAM The Global Small Business Program is highly popular with entrepreneurs from the start-up through growth stages of their businesses, providing practical and affordable guidance and resources in: Getting Started in Business Marketing and Sales Management Customer Service and Quality Management VALUE IN E-LEARNING We break through the conventional industry value model. At Global, you will have access high quality learning for a fraction of the price of conventional training. All Global courses have: Virtual Tutors Online presentations and learning activities Online Self-assessments Online Quizzes Video training Comprehensive downloadable manuals Additional articles, MSExcel workbooks, and templates Dedicated coach support throughout your course


  • Engaging & high-quality e-learning study materials
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.


Comprising 5 online courses, the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help newly appointed and practising first line managers, to rapidly improve their communication skills essential for success in all areas of management.


The content of the CERTIFICATE IN BUSINESS COMMUNICATIONS has been carefully chosen to provide a comprehensive and highly practical training in communication skills to help your advance your career in management.


The content of this course includes:

  • Unit 1: Getting Started
  • Unit 2: Understanding Communication
  • Unit 3: Barriers to Communication
  • Unit 4: Verbal Communication
  • Unit 5: Active Listening
  • Unit 6: Non-Verbal Communication
  • Unit 7: The Art of Persuasion
  • Unit 8: Effective Questioning
  • Unit 9: When to put it in writing
  • Unit 10: Wrapping-Up


The content of this course includes:

  • Unit 1: Getting Started
  • Unit 2: Meeting Types and Purposes
  • Unit 3: Effective versus Ineffective Meetings
  • Unit 4: Planning for the Meeting
  • Unit 5: Managing the Logistics
  • Unit 6: Meeting Technologies
  • Unit 7: Meeting Roles and Responsibilities
  • Unit 8: Chairing the Meting
  • Unit 9: Controlling the Meeting
  • Unit 10: Games People Play
  • Unit 11: Taking Minutes
  • Unit 12: Wrapping-up


The content of this course includes:

  • Unit 1: Getting Started
  • Unit 2: Effective Writing Process
  • Unit 3: Analyzing your Audience Needs
  • Unit 4: Organizing Your Information
  • Unit 5: Writing the Draft
  • Unit 6: Using and Describing Graphical Information
  • Unit 7: Editing and Revising your Work
  • Unit 9: Writing Emails
  • Unit 8: Writing Business Letters
  • Unit 10: Wrapping-Up


The content of this course includes:

  • Unit 1: Getting Started
  • Unit 2: Understanding Negotiations
  • Unit 3: The Negotiating Process
  • Unit 4: Communication Skills for Successful Negotiating
  • Unit 5: Setting the Negotiation Objectives
  • Unit 6: Preparing for Negotiations
  • Unit 7: Opening Positions
  • Unit 8: Bargaining
  • Unit 9: Dealing with Challenges
  • Unit 10: Closing the Negotiations
  • Unit 11: Dealing with Difficult People
  • Unit 12: Beyond Negotiations
  • Unit 13: Wrapping-up


The content of this course includes:

  • Unit 1: Getting Started
  • Unit 2: Effective Presentations
  • Unit 3: Knowing your Audience
  • Unit 4: Developing the Content
  • Unit 5: Structuring the Presentation
  • Unit 6: Delivering the Presentation
  • Unit 7: Using Flip Charts
  • Unit 8: Compelling PowerPoint Presentations
  • Unit 9: Managing the Logistics
  • Unit 10: Overcoming Nervousness
  • Unit 11: Wrapping-up


Thanks to this offer, valid exclusively for one person, you will obtain a Certificate in Business Communication Skills.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to sales@globalmanagementacademy.com. The training provider will then give you access to the course.

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