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Certificate in Business Process Outsourcing


  • 12 Months
  • 2 students have purchased
  • Express
UK Versity Online
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UK Versity Online brings together the best of Professional Diplomas’ to students and professionals all over the world who are on the quest to learn and gain cutting edge education. Today acquiring knowledge is a continuous process and you have to keep learning and innovating with time. Leading British Qualifications accredited by prestigious awarding organisation’s – ATHE, Digital Marketing Institute, NCFE and OTHM. UK Versity Online make the best of British Education available for everyone. Learning online is different than learning in a classroom. That’s why at UK Versity Online, we’ve spent thousands of hours perfecting the way we teach and deliver our courses online to students. If you can get online, you can get to class. 24 hours a day. Seven days a week. From anywhere in the world. Simply log in and learn. Effective Learning Courses are designed to suite working professional and overseas students. They are delivered via easy to follow online lessons complimented by tutor support and feedback to enhance learning. Personal Support Learning online doesn’t mean you’re learning alone. All of our students have access to our online tutor support and resources. Online Learning Options The courses are delivered online using powerpoint presentations and assessment is via assignments which include a combination of short quizzes, and multiple choice questions. The mission of UK Versity Online is to provide accessible, affordable, innovative, high-quality courses and learning opportunities via its OFQUAL Recognised Diplomas’ and Degree programs that meet the diverse needs of students and professionals. In addition to this mission, the staff and tutors guide and direct the students efforts to successfully complete the course. Ease of Access Our learner management system enables students to access and download course materials. Easy accessibility across devices like the Smartphone, Tablet, PC/Laptop or Mac makes learning easier. Web meeting platform enables regular interactions with the tutor at a click of a button from any of the smart devices. Defining Standards for Online Education We provide personalised tutorials that has led to high completion rates for learners who have enrolled from 18 countries. We take pride in saying that 98.4% of our enrolled cohort complete and achieve their qualification. Since its establishment in 2014, over 650 students have chosen UK Versity to study and gone on to build successful career. Awards UK Versity has Won awards for its Online Learning Platform 2017 from sME NewsNorthWest Enterprise Award and recently from CorporateLiveWire Innovation & Excellence Awards for the Best Online Learning Platform-UK. Choose UK Versity to study and get the qualification that you want at your convenience.


  • Easy to follow
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.


Business Process Outsourcing entails the contracting of the operations and responsibilities of specific business processes to a third-party service provider. It primarily refers to the outsourcing of business processing services to an outside firm, replacing in-house services with labour from an outside firm. Our course will look into this, exploring the importance of BPO, the effect it has on modern business (positive and negative) and how to effectively apply it to our own business.


  • What is Business Process Outsourcing (BPO)?
  • Explain the Need for Business Process Outsourcing (BPO)
  • Describe the Drivers of the BPO Phenomenon
  • Elements to Consider to Outsource a Business Process
  • Factors to Consider for Selecting BPO Partner
  • How to Thrive in Competitive BPO Market
  • Describe the Effect of BPO on the Workforce
  • Describe the Effect of Domestic Politics on BPO
  • Reverse Outsourcing
  • List the Performance Criteria of a BPO Business
  • Steps for Measuring Performance of BPO Business
  • Benefits of BPO to the Target Countries
  • Disadvantages of the BPO Phenomenon
  • Relevance of Time Management in BPO Management
  • Efficient BPO Management


Thanks to this offer, valid exclusively for one person, you will obtain a Certificate in Business Process Outsourcing.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to web@ukversity.co.uk. The training provider will then give you access to the course.

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