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Certificate in Managing Quality and Continuous Improvement

Regular Price: $549

Special Price: $238

  • 100h - 6 Months
  • 2 students have purchased
  • Express
Global Management Academy
Belfast City
City East, 68-72 Newtownards Road, Belfast BT4 1GW See in Google maps
LEARNING FOR MANAGERS EVERYWHERE Global Management Academy is a leading provider of business and management skills training delivered over the internet. Global Management Academy is based in the United Kingdom, with branches in Australia and the Far East. INTERNATIONALLY RECOGNIZED QUALIFICATIONS Global Management Academy is an Approved Center for the delivery of Qualification Programs from the Institute of Leadership and Management (the ILM), Europe's largest Management Awards body. All Global courses are recognized as ILM equivalencies. MANAGEMENT LEARNING THAT REALLY MATTERS Global courses focus on the knowledge and skills managers really need, to lead and control their business units and teams: Managing People Leadership Management Communication Skills Managing the Business Marketing and Business Planning Personal Effectiveness Skills BUSY MANAGERS NEED FLEXIBILITY At Global, we recognize that business managers are incredibly busy, and need training which is solution focused, flexible, and affordable. We also want you to enjoy learning, and to be able to retain, and apply the new knowledge directly to your work and to your career. Our Mission is to bring high value training, packed with practical (downloadable) learning manuals, workbooks and business and management articles to managers everywhere. TRUSTED BUSINESS AND MANAGEMENT EXPERTISE The heart of Global Management Academy is Business. We know business, and we are passionate about helping business grow. Therefore, all Global Management courses are delivered online, but supported by Coaches who understand business; all of whom have either owned, or managed businesses themselves. GLOBAL SMALL BUSINESS PROGRAM The Global Small Business Program is highly popular with entrepreneurs from the start-up through growth stages of their businesses, providing practical and affordable guidance and resources in: Getting Started in Business Marketing and Sales Management Customer Service and Quality Management VALUE IN E-LEARNING We break through the conventional industry value model. At Global, you will have access high quality learning for a fraction of the price of conventional training. All Global courses have: Virtual Tutors Online presentations and learning activities Online Self-assessments Online Quizzes Video training Comprehensive downloadable manuals Additional articles, MSExcel workbooks, and templates Dedicated coach support throughout your course


  • Easy to follow
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.


The 4-course GLOBAL CERTIFICATE IN MANAGING QUALITY AND IMPROVEMENT is designed to assist supervisors and quality professionals, in developing an understanding of continuous quality improvement, and lead a quality improvement program in the organization.


The courses in this program include:

  • Unit 1: Getting Started
  • Unit 2: Understanding Quality
  • Unit 3: Understanding Quality Standards
  • Unit 4: Understanding ISO 9001
  • Unit 5: Customers and Quality
  • Unit 6: The Costs of Quality
  • Unit 7: Total Quality Management
  • Unit 8: Quality Awards
  • Unit 9: Benchmarking
  • Unit 10: Implementing Quality
  • Unit 11: Wrapping Up
  • Unit 1: Getting Started
  • Unit 2: Understanding Continuous Improvement
  • Unit 3: Understanding Processes
  • Unit 4: Process Variation and Control
  • Unit 5: Understanding Kaizen
  • Unit 6: Improving Processes
  • Unit 7: Lean and the 7 Wastes
  • Unit 8: Problem Analysis Tools
  • Unit 9: Causal Analysis Tools
  • Unit 10: Analyzing Possible Solutions
  • Unit 11: Implementing the Solution
  • Unit 12: Wrapping Up
  • Unit 1: Getting Started
  • Unit 2: Understanding Lean
  • Unit 3: Understanding the 7 Wastes
  • Unit 4: Understanding 6 Sigma
  • Unit 5: Understanding Kaizen
  • Unit 6: The Toyota Way
  • Unit 7: Lean 5S and just in Time
  • Unit 8: Lean Tools
  • Unit 9: Planning Lean 6 Sigma Improvement
  • Unit 10: Wrapping Up
  • Unit 1: Getting Started
  • Unit 2: Defining the Effective Team
  • Unit 3: Setting-up the Improvement Team
  • Unit 4: Planning with DMAIC
  • Unit 5: Developing the Team Work Plan
  • Unit 6: Managing Risk
  • Unit 7: Assigning Work
  • Unit 8: Communicating the Work Plan
  • Unit 9: Monitoring Progress
  • Unit 10: Reviewing your Leadership Effectiveness
  • Unit 11: Wrapping-up


Thanks to this offer, valid exclusively for one person, you will obtain a Certificate in Managing Quality and Continuous Improvement.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to sales@globalmanagementacademy.com. The training provider will then give you access to the course.

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