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English courses / EUR

Customer Service (Accredited Online)

12€

  • 2 students have purchased
  • Express
Centre
UNICARE SUPPORT SERVICES LTD
Town
London
Address
KEMP HOUSE, 152 CITY ROAD, LONDON EC1V 2NX See in Google maps
Contact
info@unicaresupport.com
www.unicaresupport.com
Map
Description
For your convenience and peace of mind, Unicare Support Services provides health and safety, health and social care and food safety training as well as clinical workshops to our clients. We also deliver bespoke training and consultancy specific to your business. Our training arm provides CIEH, Aofa and HABC accredited courses in health and safety, health and social care,food safety, education and training,clinical workshops,conflict resolution etc. To provide the best training and consultancy solutions we employ only the best people. It’s as simple as that. We only invite people to join our team if they: 1. Are highly experienced and knowledgeable in their area of expertise 2. Embrace advances in technology and enjoy the challenges these bring 3. Are committed to exceeding our customers’ expectations 4. Enjoy doing their work and are dedicated to service excellence

Benefits

  • Affordable
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.

COURSE CONTENT

Customer Service (Accredited)

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service

LEARNING OUTCOMES:
  • The benefits of excellent customer service
  • Deliver excellent customer service
  • Handle complaints with care
  • Recognise & adapt to customer behaviour styles
  • Manage customer satisfaction levels

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain a Customer Service (Accredited Online).

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@unicaresupport.com. The training provider will then give you access to the course.

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