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English courses / USD

Customer service basics

Regular Price: $244

Special Price: $15

  • 2 students have purchased
  • Express
Centre
John Academy
Town
London
Address
71-75 Shelton Street, Covent Garden, London WC2H 9JQ WC2H 9JQ See in Google maps
Contact
info@johnacademy.co.uk
https://www.johnacademy.co.uk/
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Description

Benefits

  • Advanced online learning platform
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them.

Course Curriculum

Customer Service Basics

Customer Service and Retention Templates

04:00:00

Customer Service & Retention Checklist

04:00:00

Customer Service Checklist

04:00:00

Mock Exam

Mock Exam- Customer Service Basics

00:20:00

Final Exam

Final Exam- Customer Service Basics

00:20:00

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain a Customer Service Basics Online Course.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@johnacademy.co.uk. The training provider will then give you access to the course.

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