- Advanced online learning platform
- Make your own study schedule and take advantage of online tutoring hours
- Obtain a certified diploma once you finish the course.
For managers, approaching a difficult conversation, whether it is with a subordinate, colleague or superior, can provoke feelings of anxiety and discomfort when tasked with delivering disappointing news or feedback. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful and meaningful discussion. Through the material of this course, management level learners will be supported in achieving such dialogue by developing an understanding of how to prepare for a difficult conversation, how to create progress when having a difficult conversation, and how to use effective strategies and communication techniques to handle a difficult conversation.
- Preparing for a Difficult Conversation
- Having a Difficult Conversation
- Handling Difficult Conversations Effectively
What study material is provided?
Different certifications have different supplementary content being provided to ease the preparation. Content in the form of online videos are provided.
What is the duration of the exam?
If candidate is registered for Vskills Certification, the certification Exam is for one hour (1 hour) duration.
ConditionsThanks to this offer, valid exclusively for one person, you will obtain a Difficult Conversations training course.
How to registerBy buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to firstname.lastname@example.org. The training provider will then give you access to the course.
This course has not been reviewed yet