• My account
  • Cart
English courses / USD

Hotel & Catering Management

Regular Price: $421

Special Price: $41

  • 50h - 60 Days
  • 2 students have purchased
  • Express
Centre
International Open Academy
Town
Dublin
Address
Floor 1, Filmbase, Curved St., Dublin 2, Ireland 2 See in Google maps
Contact
sales@internationalopenacademy.com
http://internationalopenacademy.com/
Map
Description

Benefits

  • Assitance by email, phone and 24/7 Help Centre
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

Do you enjoy helping people?
Do you like being a host or hostess?
Do you have a passion for food?
Do you want a career where you are in a position of control?
If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love. Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work.

Module 1: Hospitality management
1.1 Operating a hotel or catering company
1.2 Projecting comfort and ease
1.3 Elevating your business
1.4 Making a profit

Module 2: Food science
2.1 Chemistry of cooking
2.2 Food preservation
2.3Food technology
2.4 Nutrition

Module 3: Food production
3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing

Module 4: Food & beverage service
4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.4 Food service
4.5 Bar service
4.6 Coordinating in hotel restaurants

Module 5: Hotel roles
5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff

Module 6: Hotel front office
6.1 Coordination
6.2 Accommodating guests
6.3 Promoting deals and special offers
6.4 Cashiering and handling money

Module 7: Back office management
7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5 Attracting guests and VIP’s

Module 8: Housekeeping & laundry operation
8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests

Module 9: Accounting
9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit

Module 10: Sales & marketing
10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc.
10.6 Procedures Manual

Module 11: Communication
11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns

Module 12:Applications of technology
12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine

Module 13: Hotel security and health & safety
13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain a Hotel & Catering Management Online Course.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@internationalopenacademy.com. The training provider will then give you access to the course.

This course has not been reviewed yet
Hi! According to your location, we have changed your payment currency to USD.
You can change to other currency by using the option on the header.