- Make your own study schedule and take advantage of online tutoring hours
- Obtain a certified diploma once you finish the course.
Recruitment, Selection and Induction of Staff
Producing and Maintaining Personnel Records
Staff Management and Relations
Staff Support and Development
Disciplinaries, Grievances and Disputes
A successful business is one that effectively and efficiently manages its resources, thus providing a service or product that exceeds the expectations of its customers. Its resources are materials, equipment, facilities and human, and the most important of these by far are its human resources, or employees.
From the boardroom to the shop floor, a successful business relies on the knowledge, skill, expertise and ingenuity of all of its employees. Functional heads or managers are responsible for the effective day to day management and use of the human resources, but it is the Human Resources (HR) Department that is required to gain, support, develop and dispense with these resources in accordance with any business needs, in an effective and considerate manner, which satisfies the prevailing statutory requirements present.
The actual structure and day to day duties performed by the HR department will depend on the size and structure of the individual organisation. In large organisations there is usually a dedicated department of people performing the HR duties, whilst in other small organisations the duties may be performed by an individual working part time, who is combining these duties with a number of other duties. In addition, the HR responsibilities themselves will vary between organisations. For instance in some, may include the payroll function, whilst in others this function is the responsibility of the dedicated Accounts department.
This module focuses on managing the acquisition of staff which is a key role of any Human Resources department in supporting a business. Staff recruitment is a time consuming and expensive process that should not be embarked upon lightly. Although it is usually the role of the manager to analyse and justify the need for additional human resources, it is important that the HR department is aware of the process required and what it involves, so that they can ensure that it has been carried out effectively. This module will help you to understand the recruitment process.Module 2 – Producing and Maintaining Personnel Record
All organisations and businesses need information or data to enable them to function effectively. Information about the organisation’s human resources or personnel is part of this essential business information.
There is a range of data that an organisation should keep about its personnel. Some data must be kept in order to satisfy the organisations legal obligations and some in order to effectively manage and develop these resources, and to meet the current and future requirements of the business. In his module we will be examining what personnel information is required, how it is used and how it is managed effectively.Module 3 – Staff Management and Relationships
Good employer/employee relationships are essential to the success of any business. Employer/employee relationships can involve many parties with many rights and expectations, the key to managing these effectively is through the use of employment policies.
Having appropriate employment policies, ensuring that they are communicated to all concerned and consistently applied, will help Human Resources function to understand and better manage employer/employee relationships and reduce the incidence of grievances and disciplinary action. In this module, we will be looking at the main rights and expectations of workers and employers, and the policies and contents required by law and suggested by good practice, to manage these.Module 4 – Staff Support, Training and Development
Staff support, training and development are crucial in facilitating a staff member’s integration into the organisation. Ensuring that a new employee feels valued, able to contribute, and continues to be motivated is an ongoing process, in which the Human Resources Department has a key role to play, primarily in the area of development and training.
The module first looks at staff turnover, why it occurs, the problems it causes and the issues that need to be addressed in order to minimise it. The module then goes on to looking at the issues involved in providing effective and appropriate staff support, training and development.Module 5 – Disciplinaries, Grievances and Tribunals
In any relationship, from time to time, misunderstanding and problems can and need to be dealt with and resolved in a fair and effective manner. The relationship between an organisation and its employees is no different.
Problems that can arise within the workplace are commonly referred to as disciplinary and grievance issues and disputes can occur when disciplinary or grievance issues are not dealt with effectively at an early stage. The Human Resources department of any business play a crucial role in the disciplinary and grievance procedure and this module explores the type of problems that can occur and how these are dealt with.Module 6 – Employment Terminations
In this module, we will be looking at the role played by Human Resources in managing the employee leaving process.
There are a variety of reasons why an employee may cease working for an employer, some voluntarily and others not. Whatever the reason, it is important that the employment terminations are managed in an effective and professional manner. A poorly managed termination has many possible adverse consequences for an employer. In this module we will consider the main types of employee termination, the reasons for these and the processes involved in their effective management.