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English courses / USD

Level 2 Certificate in Workplace Management: Civility

Regular Price: $280

Special Price: $15

  • 2 students have purchased
  • Express
Centre
John Academy
Town
London
Address
71-75 Shelton Street, Covent Garden, London WC2H 9JQ WC2H 9JQ See in Google maps
Contact
info@johnacademy.co.uk
https://www.johnacademy.co.uk/
Map
Description

Benefits

  • 24/7 student support via email
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed.

Course Curriculum

Level 2 Certificate in Workplace Management: Civility

Module One – Getting Started

01:00:00

Module Two – Introduction

02:00:00

Module Three – Effective Work Etiquette

02:00:00

Module Four – Costs and Rewards

02:00:00

Module Five – Conflict Resolution

02:00:00

Module Six – Getting to the Cause

02:00:00

Module Seven – Communication

02:00:00

Module Eight – Negotiation

02:00:00

Module Nine – Identifying Your Need

02:00:00

Module Ten – Writing a Civility Policy

02:00:00

Module Eleven – Implementing the Policy

02:00:00

Module Twelve – Wrapping Up

01:00:00

Activities

Level 2 Certificate in Workplace Management: Civility- Activities

00:00:00

Mock Exam

Final Exam

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain a Level 2 Certificate in Workplace Management: Civility.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@johnacademy.co.uk. The training provider will then give you access to the course.

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