- Understand what feedback is and why its required
- Make your own study schedule and take advantage of online tutoring hours
- Obtain a certified diploma once you finish the course.
To understand what feedback is and why its required.
To learn how to give effective feedback.
To learn how to get better feedback from others.
Feedback isn't always easy to give or to receive - but it's vital to maintain the performance of those you manage. This module looks at how to give effective feedback, both praise and criticism, as well as looking at how to receive feedback.
During this course you will learn:
- What is feedback?
- The Importance of Feedback.
- Observing Employee Performance.
- General Principles of effective feedback.
- How to give effective praise.
- Why Criticising is hard.
- How to give constructive criticism.
- Receiving feedback.
- Feedback misconceptions.