- Understand the need for, and barriers to, effective communication
- Make your own study schedule and take advantage of online tutoring hours
- Obtain a certified diploma once you finish the course.
To understand the need for, and barriers to, effective communication.
To learn the techniques of active listening and effective questioning.
To learn how to communicate more effectively with others.
To review the principles for effective meetings and team briefings.
One basic responsibility all managers have is to achieve results through others - and it is nearly impossible to achieve anything without communicating effectively. This module focuses on essential communication skills for managers.
During this course you will learn:
- The need for effective communication.
- Problems of communication.
- Active Listening Techniques.
- Questioning Skills.
- Overcoming the barriers of communicating clearly.
- Planning your communication.
- Better Business meetings.
- Keeping Your Team Informed.