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The Manager: Management and Leadership development programme

Regular Price: 225€

Special Price: 22€

  • 26h - Flexible
  • 2 students have purchased
  • Express
Centre
John Academy
Town
London
Address
71-75 Shelton Street, Covent Garden, London WC2H 9JQ WC2H 9JQ See in Google maps
Contact
info@johnacademy.co.uk
https://www.johnacademy.co.uk/
Map
Description

Benefits

  • 24/7 student support via email
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

Do you want to know about management or leadership? Are you someone who is in charge to manage? Or do you lead a team in your organisation? Or you just want to improve your managing and leading skills? Then learn now about manager management and leadership development in this course.
To be a manager or a leader, you need to possess management and leadership skills to succeed. To have these skills, you need to learn the basics of becoming a manager. You need to learn how to coach and mentor your team If you are aspiring to become one or newly-hired manager. You also need to learn how to measure and evaluate performance. Learn how to handle team challenges and know how to communicate well. In this course you will learn the necessary skills, knowledge and information about Management and Leadership Development to become successful.

COURSE CURRICULUM

Management and Leadership Development

Module One: Getting Started

  • Workshop Objectives

Module Two: Grooming a New Manager

  • Set Specific Goals
  • Authority (What They Can and Can’t Do)
  • Create a Shared Vision
  • The More They Learn, the More Responsibility They Get
  • Case Study

Module Three: Coaching and Mentoring (I)

  • Writing Performance Reviews
  • Provide Clear and Timely Feedback
  • Praise in Public, Criticize in Private
  • Make Sure Your Door is Always Open
  • Case Study

Module Four: Coaching and Mentoring (II)

  • Offer Advice, Not the Solution
  • Create a Supportive Environment
  • Build Ownership360 Degree Feedback
  • Case Study

Module Five: Measuring Performance

  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated
  • Case Study

Module Six: Motivating Managers

  • Provide the Needed Resources
  • Bonuses and Incentives
  • Give Credit for Good Work
  • Keep Them Challenged
  • Case Study

Module Seven: Signs of Poor Management

  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth
  • Case Study

Module Eight: Trust Your Team of Managers

  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify
  • Case Study

Module Nine: When an Employee Complains About Their Manager

  • Keep the Information Confidential
  • Gather Information from Both Sides
  • Coach or Delegate the Solution
  • Follow-up with the Manager or Employee
  • Case Study

Module Ten: When Do You Step In?

  • Unsafe or Dangerous Events
  • Legal Ramifications
  • Severe Financial Costs
  • Repeated Failures after Coaching Has Occurred
  • Case Study

Module Eleven: Remember These Basic Qualities

  • Express Confidence in Their Abilities
  • Practice What You Preach
  • Have an Open Door
  • Their Success is Your Success
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise

Business Management

  • Designing Your Organizational Structure
  • Introduction to Operations Management
  • Understanding Financial Terms
  • Getting the Right People in Place
  • Getting Your Product Together
  • Building a Corporate Brand
  • Marketing Your Product
  • Selling Your Product
  • Planning for the Future
  • Goal Setting and Goal Getting
  • Succession Planning 101
  • Managing Your Money
  • Ethics 101
  • Building a Strong Customer Care Team
  • Training Employees for Success
  • Leadership Essentials

Business Leadership

  • About the Learning Organization
  • Achieving Personal Mastery
  • Analyzing Our Mental Models
  • Achieving a Shared Vision
  • Team Learning
  • Systems Thinking
  • Five Practices
  • Building Trust
  • Managing Change
  • Managers vs. Leaders
  • Influence Strategies
  • Managing Relationships
  • Strategic Planning
  • Doing Delegation Right
  • Criteria for Useful Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Meeting Management
  • Pumping up a Presentation

Employee Accountability

  • Defining Accountability
  • Creating an Accountable Organization
  • Setting Goals and Expectations
  • Doing Delegation Right
  • Offering Feedback

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain The Manager: Management and Leadership development programme.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@johnacademy.co.uk. The training provider will then give you access to the course.

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