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Office Admin and Reception Skills Diploma

Regular Price: $168

Special Price: $41

  • 30h - Flexible
  • 2 students have purchased
  • Express
Centre
1 Training
Town
London
Address
Global Edulink, 28, Pennine House, Leman Street, London E1 8ER See in Google maps
Contact
info@1training.org
www.1training.org
Map
Description

Benefits

  • Advanced online learning platform
  • Make your own study schedule and take advantage of online tutoring hours
  • Obtain a certified diploma once you finish the course.

Details

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

Description

COURSE CURRICULUM

1. DEVELOPING CUSTOMER SERVICE SKILLS

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

2. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

3. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

4. TYPING SPEED DEVELOPMENT

  • Effective Typing

5. TIPS FOR SPEED READING

  • Tips for Speed Reading

6. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

7. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

8. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

9. MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

10. MICROSOFT ACCESS

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports
  • Working with Macros, Integrating Access with Office Suite
  • Database Management
  • Exercise Files- Microsoft Access 2016

11. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

12. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER

  • Job functions and Description of Office Administrator and Manager

14. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

15. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

16. DOCUMENT PROOFREADING

  • Document Proofreading

17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

18. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

19. DICTATING

  • Dictating

20. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

21. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

22. EVENT PLANNING

  • Event Planning Essentials

23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION

  • Arranging Business Travel and Accommodation

24. BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

25. QUICKBOOKS FOR PAYROLL MANAGEMENT

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

26. INVOICING/PETTY CASH

  • Invoicing and Petty cash

27. SUPERVISING AND MONITORING THE OFFICE WORKS

  • Supervising and monitoring the office works

28. TIME MANAGEMENT

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

29. MOTIVATING EMPLOYEES

  • Motivating Employees

30. CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

 

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • You will have one Quiz and one Assignment. Pass Mark is 50%.
  • You only need to pay £89 for assessment and certification when you submit your assignment.

Conditions

Thanks to this offer, valid exclusively for one person, you will obtain an Office Admin and Reception Skills Diploma.

How to register

By buying the course in Emagister Express, you will obtain an access coupon. We will send you the codes and keys to the coupon. Send the coupon code and the key to info@1training.org. The training provider will then give you access to the course.

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