Extended award in the principles of customer service in Hospitality, Leisure, Travel and Tourism Level 2
A Level
In Ashington
Description
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Type
A Level
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Location
Ashington
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Start date
Different dates available
No formal qualifications are required, but you would normally be expected to have an NVQ Level 1 or equivalent. Adult learners may be accepted without these minimum qualifications You will benefit from excellent facilities that are of industry standard so you'll be prepared for your future career.At Northumberland College you will be treated as an individual and given opportunities to study subjects you may not have tried before, as well as opportunities to grow and develop so that you are prepared for your next steps, whether this is university or starting out in the first stage of your career.
Facilities
Location
Start date
Start date
About this course
No formal qualifications are required, but you would normally be expected to have an NVQ Level 1 or equivalent. Adult learners may be accepted without these minimum qualifications
NCFE Extended Award in the Principles of Customer Service in Hospitality, Leisure, Travel and Tourism (QCF) Level 2
Reviews
Subjects
- IT
- Hospitality
- Customer Service
- Travel and Tourism
- Tourism
- Industry
- Travel Tourism
Course programme
What will I study on the course?
The award consists of 4 units:
* Cultural awareness
* The role of a customer service representative in welcoming tourists and visitors to their destination
* Principles of customer service in hospitality, leisure, travel and tourism
* Meet the requirements of customers in the hospitality, leisure, travel and tourism industry, with specific needs
Additional information
Extended award in the principles of customer service in Hospitality, Leisure, Travel and Tourism Level 2