Extended award in the principles of customer service in Hospitality, Leisure, Travel and Tourism Level 2

A Level

In Ashington

Price on request

Description

  • Type

    A Level

  • Location

    Ashington

  • Start date

    Different dates available

No formal qualifications are required, but you would normally be expected to have an NVQ Level 1 or equivalent. Adult learners may be accepted without these minimum qualifications You will benefit from excellent facilities that are of industry standard so you'll be prepared for your future career.At Northumberland College you will be treated as an individual and given opportunities to study subjects you may not have tried before, as well as opportunities to grow and develop so that you are prepared for your next steps, whether this is university or starting out in the first stage of your career.

Facilities

Location

Start date

Ashington (Northumberland)
See map
College Road,, NE63 9RG

Start date

Different dates availableEnrolment now open

About this course

No formal qualifications are required, but you would normally be expected to have an NVQ Level 1 or equivalent. Adult learners may be accepted without these minimum qualifications

NCFE Extended Award in the Principles of Customer Service in Hospitality, Leisure, Travel and Tourism (QCF) Level 2

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Reviews

Subjects

  • IT
  • Hospitality
  • Customer Service
  • Travel and Tourism
  • Tourism
  • Industry
  • Travel Tourism

Course programme

What will I study on the course?

The award consists of 4 units:

* Cultural awareness

* The role of a customer service representative in welcoming tourists and visitors to their destination

* Principles of customer service in hospitality, leisure, travel and tourism

* Meet the requirements of customers in the hospitality, leisure, travel and tourism industry, with specific needs

Additional information

This course is run on demand and will be delivered to suit the needs of the group.

Extended award in the principles of customer service in Hospitality, Leisure, Travel and Tourism Level 2

Price on request