Free training courses

...First Aid Course is ideal for anyone who works with or cares for dogs, regardless of experience level. It is suitable for dog owners who want to improve... Learn about: Canine first aid, Eye injuries, Training First Aid...

...– Your Objectives – Role Plays 15:30 – 16:30 Best Role Plays Repeated to Whole Group 16:30 Summary and Action Plans Agreed... Learn about: Customer Care...

...and core strength Recognise the wellbeing benefits of Pilates practice Build confidence in adapting exercises for different abilities This Pilates Training... Learn about: Neutral Position, Safety Guidelines, Core muscles...

...This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers... Learn about: Customer Care...

...development Learn correct exercise form and safe resistance-training techniques Build structured workout plans for consistent progress Identify the... Learn about: Steady State, Amino Acids, Muscular System...

...Customer Excellence for Finance Staff - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:30 Customer Excellence (What does it mean to...

...who want to learn German for travel, work, education, or personal interest. It is suitable for anyone seeking a friendly and accessible introduction... Learn about: Personal pronouns, Regular verbs, Fragen stellen...

...service levels Well rehearsed answers to complaints and compliments How to turn complaints and compliments into more business Customer Satisfaction as a Selling... Learn about: Customer Care, Customer satisfaction...

...and cash flow effectively Identify financial risks and performance indicators Improve decision-making using financial data Strengthen analytical and reporting skills... Learn about: Financial Training, Management Accounting, Trial balance...

...environment How to handle complaints in a positive way " Dealing with Incoming Calls Positively- Virtual Training - Timetable (Split into two groups)... Learn about: Incoming Calls...

...Explore the subconscious mind and behavioural patterns Develop structured hypnotherapy session approaches Gain confidence in supporting wellbeing and positive change... Learn about: Deep Mind System, Hypnotherapist Training, Wrap Up...

...11:00 Who’s Being Difficult and Why? 11:00 - 11:15 Coffee 11:15 - 11:45 People Skills – KASH or CARD? 11:45 - 13:00 Social Styles and Behaviour 13:00... Learn about: Difficult People...

...and algorithmic thinking Identify and fix common programming errors Use data structures in simple programs Build confidence in developing small coding projects... Learn about: Analyzing Algorithms, Factorial Functions, Computer Programming...

...of 10 top tips that will ensure consistency and professionalism throughout your business Delivering Excellence Via Email - Half Day (am) - Timetable 09:00... Learn about: Via Email, Service levels, Customer service levels...

...payments, and financial records. Perform accurate bank reconciliation within Xero. Generate essential financial reports for business decision-making... Learn about: Trial balance, Bank Accounts, Sales Training...

...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Measuring Visitor Satisfaction 16:30 Summary and Action Planning... Learn about: Public Sector, Customer Care...

...Understand core concepts and models used in occupational therapy Learn assessment approaches for identifying client needs Explore therapeutic strategies... Learn about: Immune System, Brain Injury, Leadership Skills...

...the advantages of using it. 14:30 – 15:15 Scenarios. Confidence building for every eventuality (Mystery shopping exercise where we create our own criteria... Learn about: Customer Service...

...Develop icing and decorating skills Improve presentation and visual design Troubleshoot common baking issues Build confidence in home baking and creative design... Learn about: Meeting Clients, Cupcakes & Muffins, Birthday Cakes...

...from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing... Learn about: Customer Care...