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...> The customer’s perspective > Assessing a complaint > Receiving a complaint > Drawing the line > Communication strategies > Healthcare complaints > De-stressing...
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- Beginner
...regardless of the health care setting. LEARNING OUTCOMES At the end of this course, you will develop the knowledge and understanding of: 1.Principles...
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...and what to expect from a COSHH assessment. COURSE CONTENT > Introduction > Basics of COSHH > Compliance with COSHH > Knowledge...
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...Diversity and the Law/My Responsibilities/Manager Responsibilities/How Diversity can affect me/Recruitment & Retirement/Age Discrimination/Gender...
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...– The Facts > Epilepsy and Learning Disability > Possible Causes and Long-Term > Prognosis > Seizure Classification and Management > Triggers and...
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...Suitable for: This course is targeted at healthcare professionals; regardless of the health care setting. This course is targeted at healthcare professionals...
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...regardless of the health care setting. LEARNING OUTCOMES This course raises awareness of Health and Safety issues that can occur in the workplace...
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...regardless of the health care setting. LEARNING OUTCOMES This course will provide you with an understanding of the legislation and responsibilities surrounding...
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...values in everyday work. Explain the need to support and respect diversity and different culture and value. Explain the importance of finding out about...
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...regardless of the health care setting. LEARNING OUTCOMES At the end of this course the learner will be able to explain their own roles and responsibilities...
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- Beginner
...regardless of the health care setting. LEARNING OUTCOMES At the end of this course the learner will be able to recognise responsibilities relating to health and safety...
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- Beginner
...regardless of the health care setting. LEARNING OUTCOMES At the end of this course the learner will be able to describe the nature of abuse and neglect...
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...lone working > Recognising risks to lone workers > Personal strategies for safety > Organisational strategies for personal safety > Legislation > Knowledge...
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...regardless of the health care setting. LEARNING OUTCOMES This course raises participants’ understanding of the background and risks associated with dealing...
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- Beginner
...in co-operation with their managers and supervisors. COURSE CONTENT > Introduction to manual handling > Physical factors > Tips and techniques > Legislation...
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...regardless of the health care setting. LEARNING OUTCOMES This Patient Moving and Handling Course is aimed at meeting the requirements of the Safety...
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...regardless of the health care setting. LEARNING OUTCOMES This course provides the theoretical knowledge for competency in how to work safely with medication...
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- Beginner
...regardless of the health care setting. LEARNING OUTCOMES This module explains the basic concepts of nutrition and highlights the ways people can integrate...
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...how to report, and the records you must keep. COURSE CONTENT > What is RIDDOR? > Ways to report > What is reportable under RIDDOR? > Knowledge...
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...clients and their carers, to oneself and to others, and to participate in measures to promote and ensure health and safety. COURSE CONTENT > Introduction...