27

Customer Care Government Funded Scotland

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YOUR CURRENT SELECTION
  • Customer Care
COURSE TYPE
  • All 65
  • Courses and Training 28
  • Undergraduate Degrees 20
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SUBJECT AREA
  • Tourism and Hospitality 14
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DURATION
  • Hours 1
  • Days 0
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  • 6 months 1
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  • Year(s) 13
WHERE TO STUDY
Scotland 27
Area/Region
METHODOLOGY
  • All 60
  • Online/Distance 33
  • Classroom-based 27
  • Blended 0
  • Inhouse 0
  • NVQ
  • Bearsden (Scotland)
  • 12 Months

...The overall purpose is to challenge individuals to raise their customer service performance. Working to complete this award, individuals are given an opportunity to think reflectively about what they do now to deliver customer service. The programme of workplace assessment encourages... Learn about: Customer Care, Customer Service Skills... More


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  • NVQ
  • Paisley (Scotland)

...: There are no formal entry requirements but candidates must be employees or skillseekers in an appropriate area dealing with customer care. Study Mode: Work Based... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management... More


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  • NVQ
  • Cumbernauld (Scotland)

...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


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  • NVQ
  • Ayr (Scotland)

...Suitable for: The Customer Service SVQ has been developed specifically for staff who deal directly with customers on. a day to day basis and covers such topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas... Learn about: Skills and Training, Customer Care, Customer Service... More


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  • HNC
  • Greenock
    and another venue.
    (Scotland)

... including photographic and make-up companies. Course Content: - Basic Make-up , - Fashion & Photographic Make-up , - Skin Care , - Retail Sales , - Customer... Learn about: Skin Care, Make up artist... More


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HNC Fashion Make-Up course in Glasgow
Central College of Commerce
  • HNC
  • Glasgow (Scotland)
  • 1 Year

...This course includes: skin care and eye treatments, hairstyling and make-up techniques, ranging from basic to fashion and photographic make-up. Learners also study subjects in relation to customer care and software applications. Learners are encouraged to participate in demonstrations that arise... Learn about: Nail Technician, Skin Care, Make up artist... More


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  • HNC
  • Kilmarnock (Scotland)
  • 1 Year

...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Travel and Tourism, Tourism and Hospitality, Full Time... More


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  • HNC
  • Springburn (Scotland)
  • 2 Years

...Air Travel | Surface Transportation | Retail Travel | Marketing | Customer Care |International Tourist Destinations | Information Technology | Communication... Learn about: Tourism and Hospitality, Tourism Development, Travel and Tourism... More


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Full Time Travel HNC course in Motherwell
New College Lanarkshire - Motherwell
  • HNC
  • Motherwell (Scotland)
  • 1 Year

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Travel and Tourism, Full Time, Tourism Development... More


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  • HNC
  • Glasgow (Scotland)
  • 1 Year

...) . Communication . Creating a Culture of Customer Care . Developing Skills for Personal Effectiveness . International Tourist Destinations . Retail Travel Practice... Learn about: Tourism Development, Travel and Tourism, Tourism and Hospitality... More


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  • NVQ
  • Glasgow (Scotland)
  • 26 Weeks

.... How to shampoo and condition the hair and scalp. Consultation skills. Style, dress and finishing techniques. Reception duties, customer care and health and safety. Suitable for: Beginners- Anyone wishing to become a Hairdresser... More


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  • HNC
  • Paisley (Scotland)

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Tourism Development, Tourism and Hospitality, Travel and Tourism... More


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HND Business course in Glasgow
Central College of Commerce
  • HND
  • Glasgow (Scotland)
  • 2 Years

... People; Communications; Accounting; Marketing. A selection of optional units includes: Customer Care; Market Research; Managing a Small Business; Human... Learn about: Business Organisation, Business Studies, Business Environment... More


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  • HNC
  • Kilmarnock (Scotland)
  • 2 Years

...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Travel and Tourism, Part Time, Tourism Development... More


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Part Time Travel HNC course in Motherwell
New College Lanarkshire - Motherwell
  • HNC
  • Motherwell (Scotland)
  • 2 Years

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Tourism and Hospitality, Tourism Development, Travel and Tourism... More


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  • HNC
  • Paisley (Scotland)

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Part Time, Travel and Tourism, Tourism Development... More


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  • HNC
  • Kilwinning
    and another venue.
    (Scotland)

... of Customer Care; , Graded Unit; , Project Case Study; , Visitor Attraction Operations; , Tour Guiding & Resort Representation Progression Opportunities... Learn about: Leisure Management, Travel and Tourism... More


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  • NVQ
  • Glasgow (Scotland)
  • 25 Weeks

... the hair and scalp • Consultation skills • Style, dress and finishing techniques • Reception duties, customer care and health and safety The course modules... More


£4,000
VAT inc.
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HNC Tourism course in Glasgow
Central College of Commerce
  • HNC
  • Glasgow (Scotland)
  • 1 Year

...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service to customers in a wide range of tourism and travel organisations... Learn about: Travel and Tourism, Tourism and Hospitality, Tourism Development... More


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  • HND
  • Paisley (Scotland)

... Tours and Independant Holidays, Marketing Planning in Travel and Tourism, International Tourist Destinations, Creating a Culture of Customer... Learn about: Tourism Development, Travel and Tourism, Tourism and Hospitality... More


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