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Customer Care Government Funded Scotland
- HNC
- Glasgow
- 1 Year
...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service to customers in a wide range of tourism and travel organisations...
- HNC
- Kilmarnock
- 1 Year
...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Full Time...
- HNC
- Glasgow
- 1 Year
...) . Communication . Creating a Culture of Customer Care . Developing Skills for Personal Effectiveness . International Tourist Destinations . Retail Travel Practice...
- HND
- Paisley
... Tours and Independant Holidays, Marketing Planning in Travel and Tourism, International Tourist Destinations, Creating a Culture of Customer... Learn about: Full Time...
- HNC
- Motherwell
- 2 Years
..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Part Time...
- HNC
- Springburn
- 2 Years
...Air Travel | Surface Transportation | Retail Travel | Marketing | Customer Care |International Tourist Destinations | Information Technology | Communication... Learn about: Full Time...
- HNC
- Kilwinningandanother venue.
- Greenock
... of Customer Care; , Graded Unit; , Project Case Study; , Visitor Attraction Operations; , Tour Guiding & Resort Representation Progression Opportunities...
- NVQ
- Ayr
...Suitable for: The Customer Service SVQ has been developed specifically for staff who deal directly with customers on. a day to day basis and covers such topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas... Learn about: Customer Service, Skills and Training, Customer Care...
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- NVQ
- Glasgow
- 25 Weeks
... the hair and scalp • Consultation skills • Style, dress and finishing techniques • Reception duties, customer care and health and safety The course modules...
- HND
- Glasgow
- 2 Years
... and Tourism Industry; Marketing; Providing Information on The Scottish Tourism Product; Customer Care; Tour Operations; Visitor Attraction Operations; Planning...
- HNC
- Kilmarnock
- 2 Years
...Units include: Air Travel. Retail Travel. Customer Care. Travel Geography. Study Visit. IT Applications Software... Learn about: Part Time...
- HNC
- Paisley
...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Full Time...
- HNC
- Motherwell
- 1 Year
..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Full Time...
- HND
- Glasgow
- 2 Years
... People; Communications; Accounting; Marketing. A selection of optional units includes: Customer Care; Market Research; Managing a Small Business; Human...
- NVQ
- Glasgow
- 26 Weeks
.... How to shampoo and condition the hair and scalp. Consultation skills. Style, dress and finishing techniques. Reception duties, customer care and health and safety. Suitable for: Beginners- Anyone wishing to become a Hairdresser...
- HNC
- Kilwinningandanother venue.
- Greenock
... including photographic and make-up companies. Course Content: - Basic Make-up , - Fashion & Photographic Make-up , - Skin Care , - Retail Sales , - Customer...
- HNC
- Paisley
...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Part Time...
- HNC
- Motherwell
- 2 Years
... of Customer Care and a Graded Unit project that gives a grade of A, B or C. Possible Optional Units: Managing Information, Marketing: An Introduction, Human...
- NVQ
- Glasgow
- 52 Weeks
... - Reception duties, customer care and health and safety The course modules are taught by dedicated NVQ educators and include theory work, special projects...
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