21

Customer Service Government Funded Scotland

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  • Customer Service
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Scotland 21
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METHODOLOGY
  • All 119
  • Online/Distance 98
  • Classroom-based 21
  • Blended 0
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  • NVQ
  • Paisley (Scotland)

...SVQ Level 2 Customer Service Course Content: There are two core units: Prepare Yourself to Deliver Good Customer Service and Provide Customer Service... Learn about: Customer Relationship Management, Customer Service, Customer Retention... More


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  • NVQ
  • Bearsden (Scotland)
  • 12 Months

... to consider ways they can improve their service delivery... Learn about: Customer Care, Customer Service Skills... More


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  • NVQ
  • Cumbernauld (Scotland)

...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing... More


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  • NVQ
  • Greenock (Scotland)

... service, which are a definite advantage to employers... Learn about: Food Service, Food Preparation, Food Handling... More


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  • NVQ
  • Kilmarnock (Scotland)
  • 1 Year

...A good pre-entry course to more specialised courses. Units include: Food Preparation. Food Safety and Food Hygiene. Team Building. Serving of Food. Customer Care. Core Skills: IT, Numeracy, Communication... Learn about: Professional Cookery, Food Service... More


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  • NVQ
  • Motherwell (Scotland)
  • 2 Years

...This dynamic course is designed to help you develop your skills for work in a variety of hospitality contexts. In addition to enhancing your practical skills and customer care training you will receive tuition in IT, Numeracy and Communications. Also embedded into the programme is the REHIS... Learn about: Food Hygiene, Food Preparation, Food Service... More


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  • NVQ
  • Ayr (Scotland)

... of customer care... Learn about: Customer Care, Customer Service, Skills and Training... More


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HND Business course in Glasgow
Central College of Commerce
  • HND
  • Glasgow (Scotland)
  • 2 Years

..., civil service, local government and the distribution sector are typical outcomes. As... Learn about: Business Environment, Business Studies, Master Business Administration... More


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Save 67%
Sage Accounts course in Forres/Inverness
Pitman Training - Forres Morayshire
  • Training
  • Forres/inverness (Scotland)
  • 25h

..., making stock adjustments in, entering supplier invoices for products and services, posting error corrections, amending existing customer and supplier... Learn about: Business Accounting, Financial Accounting... More


£117
VAT inc.
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  • NVQ
  • Paisley (Scotland)

...SVQ Level 3 Customer Service Course Content: There are two core units: Understand Customer Service to Imporove Service Delivery and Know the Rules... Learn about: Customer Service, Relationship Marketing, Customer Retention... More


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  • NVQ
  • Motherwell (Scotland)
  • 1 Year

...This dynamic course is designed to help you develop your skills for work in a variety of hospitality contexts. In addition to enhancing your practical skills and customer care training you will receive tuition in IT, Numeracy and Communications. Also embedded into the programme is the REHIS... Learn about: Food Hygiene, Food Preparation, Food Service... More


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HNC Tourism course in Glasgow
Central College of Commerce
  • HNC
  • Glasgow (Scotland)
  • 1 Year

...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service to customers in a wide range of tourism and travel organisations... Learn about: Tourism and Hospitality, Travel and Tourism, Tourism Development... More


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  • A Level
  • Kilmarnock (Scotland)
  • 1 Year

... programme. Career Prospects Clerical Officer, Receptionist, Customer Service, Office Administrator, Payroll Adminitrator... Learn about: Part Time... More


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  • HND
  • Paisley (Scotland)

...HND Tourism Course Content: Subjects include: Planning and Sustainable Development in Tourism, Marketing, Customer Service, The Scottish Tourism... Learn about: Travel and Tourism, Full Time, International Tourism Management... More


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Full Time Travel HNC course in Motherwell
New College Lanarkshire - Motherwell
  • HNC
  • Motherwell (Scotland)
  • 1 Year

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Travel and Tourism, Tourism and Hospitality, Tourism Development... More


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HNC Fashion Make-Up course in Glasgow
Central College of Commerce
  • HNC
  • Glasgow (Scotland)
  • 1 Year

...This course includes: skin care and eye treatments, hairstyling and make-up techniques, ranging from basic to fashion and photographic make-up. Learners also study subjects in relation to customer care and software applications. Learners are encouraged to participate in demonstrations that arise... Learn about: Make up artist, Nail Technician, Skin Care... More


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Part Time Travel HNC course in Motherwell
New College Lanarkshire - Motherwell
  • HNC
  • Motherwell (Scotland)
  • 2 Years

..., Creating a Culture of Customer Care, Retail Travel Practice, Structure of the Travel and Tourism... Learn about: Part Time, Tourism and Hospitality, Tourism Development... More


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  • NVQ
  • Paisley (Scotland)

..., Resolve Customer Service Problems, Support Customer Service Improvements. SCQF Level: 5 Entry Requirements: No formal entry qualifications. It is likely... Learn about: Personal Effectiveness, Team Leadership... More


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  • HNC
  • Paisley (Scotland)

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: International Tourism Management, Tourism and Hospitality, Travel and Tourism... More


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  • HNC
  • Paisley (Scotland)

...HNC Tourism Course Content: Subjects include: Structure of the Tourism Industry, Marketing and Customer Care, The Scottish Tourism Product... Learn about: Travel and Tourism, Tourism Development, Part Time... More


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