22

Customer Service Skills Government Funded Wales

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YOUR CURRENT SELECTION
  • Customer Service Skills
COURSE TYPE
  • All 61
  • Further Education 31
  • Courses and Training 24
  • Postgraduate Degrees 2
  • Primary and Secondary Education 2
  • Undergraduate Degrees 2
SUBJECT AREA
  • Business 8
  • Sales and Marketing 5
  • Tourism and Hospitality 5
  • Health 4
STARTING
  • In 30 days 6
  • In 3 months 6
  • In 6 months 6
  • In 9 months 6
  • In 1 year 6
  • In over a year 6
DURATION
  • Hours 1
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 14
WHERE TO STUDY
Wales 22
Area/Region
METHODOLOGY
  • All 92
  • Online/Distance 70
  • Classroom-based 22
  • Blended 0
  • Inhouse 0
  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Skills and Training, Customer Service, Customer Service Skills... More


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  • NVQ
  • Newport (Wales)

... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management... More


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  • BTEC
  • Pwllheli (Wales)
  • 2 Years

...This is a vocational course which examines the travel and tourism industry. The course also looks at subjects like marketing and customer care. As we live in an area where tourism is an important part of the economy the course develops work related skills. When you have completed the course... Learn about: Travel and Tourism, Customer Service, Full Time... More


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  • GCSE
  • County Tyrone (Wales)

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training... More


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  • BTEC
  • Ceredigion (Wales)
  • 2 Years

...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Tourism Development, Travel and Tourism, Full Time... More


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  • NVQ
  • Llandrindod Wells (Wales)
  • 10 Months

... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment... Learn about: Business and Management, Business Environment... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

... will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations There are excellent opportunities... Learn about: Customer Service... More


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  • GCSE
  • County Tyrone (Wales)
  • Different dates available

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Part Time, Skills and Training... More


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  • NVQ
  • Ceredigion
    and another venue.
    (Wales)
  • 2 Years

... have the opportunity to learn about Hospitality Quick Service as well as the more advanced silver service... Learn about: Hospitality Management, Full Time... More


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  • NVQ
  • Dolgellau (Wales)
  • 1 Year

...This course is ideal for those wishing to gain the skills that are necessary to work confidently and effectively in a hairdressing salon... Learn about: Beauty Therapist, Hair extension, Make up artist... More


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  • BTEC
  • Newtown (Wales)
  • 2 Years

...This qualification equips you with the knowledge and skills needed to embark upon a successful business career. The National Diploma will introduce you to a broad range of occupational routes and help you progress into employment or further study. This is a broad based, practical, work-related... Learn about: Organisational Change, Decision Making, Business Development... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

... of relevant legislation. You will provide your assessor with evidence of work situations you have dealt with. This can include: Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier. Essential Skills will consist of portfolio building and observations... Learn about: Customer Service... More


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  • NVQ
  • Dolgellau (Wales)
  • 1 Year

...You would choose this course in order to secure a good grounding in the most important beauty therapy skills and how to work effectively with other people... Learn about: Make up artist, Beauty Therapist, Hair Removal... More


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  • NVQ
  • Carmarthen (Wales)
  • 18 Months

...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing... More


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  • NVQ
  • Carmarthen (Wales)
  • 1 Year

... environment Contribute to effective team work Maintain Customer Care Prepare and clear areas for table/tray service Maintain food safety when storing, holding... Learn about: Tourism and Hospitality, Travel and Tourism... More


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Business Administration L2/L3 course in Llanelli
Coleg Sir Gâr Carmarthenshire College
  • A Level
  • Llanelli (Wales)

... Skills and undertake one day’s relevant work experience. Opportunities will also be provided for GCSEs in English, Welsh and Mathematics... Learn about: Business and Administration, Skills and Training, Business Administration... More


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GCE A Level Business Studies course in Llanelli
Coleg Sir Gâr Carmarthenshire College
  • A Level
  • Llanelli (Wales)

...The course encourages the practical application of business concepts by exploring events in the business world and relating these to theories and practice. Importantly, it also develops the transferable, academic skills required by higher education through using appropriate business tools... Learn about: Business Studies... More


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  • BTEC
  • Llanelli (Wales)
  • 2 Years

... & Tourism Marketing Tourist Destinations Customer Service Working in the Travel & Tourism Industry Retail Travel Tour Operations Holiday Representatives... Learn about: Travel and Tourism, Leisure Management, Tourism and Hospitality... More


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Part Time Management NVQ Level 3 course in Carmarthen
Coleg Sir Gâr Carmarthenshire College
  • NVQ
  • Carmarthen (Wales)
  • 18 Months

..., Monitor and solve customer service problems, Work with others to improve customer service. Method of Assessment Assessment is based on observation... Learn about: Organisational Change, Business Development, Operations Management... More


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Part Time Management NVQ Level 4 course in Carmarthen
Coleg Sir Gâr Carmarthenshire College
  • NVQ
  • Carmarthen (Wales)
  • 18 Months

.... There are a range of optional units which may be undertaken. Examples of the areas these units cover include finance, project management, customer service, market... Learn about: Operations Management, Business Development, Business Continuity... More


Price on request