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Government Funded Customer Care Distance and online learning courses
- NVQ
- Online
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Functional skills, Customer Care, Customer Service...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
..., customer service and legislation, dealing with customer complaints and helping customers with particular needs... Learn about: Customer Service, Effective Customer Care, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Verbal Communication, Customer Care, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Service, Customer Retention, Customer Retention Strategy...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
...how to deal effectively with anger, aggression and complaints Define the role of receptionist Describe good practice in receiving visitors and guests... Learn about: Quality Training, IT Security, Telephone Skills...
- NVQ
- Online
- Different dates available
- 6 Months
- Online campus
- Personal tutor
- Support service
...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Decision Making, Customer satisfaction, Customer Manager...
- HND
- Online
- Different dates available
- 2 Years
- Virtual classes
- Delivery of study materials
- Personal tutor
- Support service
- Examinations- physical attendance required
- Online campus
...comprise 88 SCQF credit points at SCQF level 8 and 96 SCQF credit points at SCQF level 7. Candidates must complete a further 56 SCQF credit points... Learn about: Financial Forecasts, Business Law, Managing people...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Tourism management, Social Skills, Customer Care...
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Tourism management, Social Skills, Customer Care...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- NVQ
- Online
- Different dates available
... to give you a basic understanding of catering and food service with applied knowledge and skills. You will be introduced to basic cookery and customer care skills with the opportunity to develop good working practices. You will work in the College’s well equipped kitchens and the College Brasserie... Learn about: Customer Care, Food safety...
- A Level
- Distance Learning
- Different dates available
- 1 Year
...will have an additional knowledge of this elite sector along with the Current Industry trends thereby keeping our students abreast of the current market Scenario... Learn about: Consumer Behaviour, Customer Care, Retail Management...
- NVQ
- Online
- 2 Years
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma)... Learn about: Food safety, Customer care in hospitality, European food...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
... course is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required... Learn about: Social Skills, Telephone Skills, Communication Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Service, Verbal Communication, Customer Service Skills...
- NVQ
- Online
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years. Course Content Unit 1 Principles of Wine Sources... Learn about: Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Verbal Skills, Customer Care, Customer Retention...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Customer Relationship Management, Communication Skills, Telephone Skills...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Customer Service, Financial Training, Project Plan...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...a business plan; Identify the type of information to include in a business plan; Prepare an outline of a business plan. Unit Nine – Customer Care an Introduction... Learn about: Business Plan, Conflict Management, IT Management...
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