Health and Social Care Diploma Level 2 QCF

Level 2 Diploma in Health and Social Care

How is the course structured?

The Health & Social course is divided into seventeen comprehensive modules:

Unit 1: The role of the health & social care worker

• Understand working relationships in health and social care
• Be able to work in ways that are agreed with the employer
• Be able to work in partnership with others

Unit 2: Introduction to communication in health and social care settings

• Understand why communication is important in the work setting
• Be able to meet the communication and language needs, wishes and preferences of an individual.
• Be able to reduce barriers to communications.
• Be able to apply principles and practices relating to confidentiality at work

Unit 3: Support Individuals with specific communication needs

• Understand specific communication needs and factors affecting them.
• Be able to contribute to establishing the nature of specific communication needs of individuals and ways to address them
• Be able to interact with individuals using their preferred communication
• Be able to promote communication between individuals and others
• Know how to support the use of communication, technology and aids.
• Be able to review an individual’s communication needs and the support provided to address them.

Unit 4: Implement person centred approaches in health & social care

• Understand person-centred approaches for care and support
• Be able to work in a person-centred way
• Be able to establish consent when providing care or support
• Be able to encourage active participation
• Be able to support the individual’s right to make choices
• Be able to promote individuals’ well-being

Unit 5: Principles of safeguarding and protection in health & social care

• Know how to recognise signs of abuse
• Know how to respond to suspected or alleged abuse
• Understand the national and local context of safeguarding and protection from abuse
• Understand ways to reduce the likelihood of abuse
• Know how to recognise and report unsafe practice

Unit 6: Support individuals to eat and drink

• Be able to support individuals to make choices about food and drink.
• Be able to prepare to provide support for eating and drinking
• Be able to provide support for eating and drinking
• Be able to clear away after food and drink
• Be able to monitor eating and drinking and the support provided

Unit 7: The principles of infection prevention and control

• Understand roles and responsibilities in the prevention and control of infection.
• Understand legislation and policies relating to prevention and control of infections.
• Understand systems and procedures relating to the prevention and control of infection.
• Understand the importance of risk assessment in relation to the prevention and control of infection.
• Understand the importance of using personal protective equipment (PPE) in the prevention and control of infection.
• Understand the importance of good personal hygiene in the prevention and control of infection.

Unit 8: Causes & spread of infection

• Understand the causes of infection.
• Understand the transmission of infection

Unit 9: Cleaning, decontamination and waste management

• Understand how to maintain a clean environment to prevent the spread of infection.
• Understand the principles and steps of the decontamination process
• Understand the importance of good waste management practice in the prevention of the spread of infection.

Unit 10: Move & position individuals in accordance with their plan of care

• Understand anatomy and physiology in relation to moving and positioning individuals
• Understand legislation and agreed ways of working when moving and positioning individuals
• Be able to minimise risk before moving and positioning individuals
• Be able to prepare individuals before moving and positioning
• Be able to move and position an individual
• Know when to seek advice from and/or involve others when moving and positioning an individual

Unit 11: Support individuals to meet personal care needs

• Be able to work with individuals to identify their needs and preferences in relation to personal care
• Be able to provide support for personal care safely
• Be able to support individuals to use the toilet
• Be able to support individuals to maintain personal hygiene
• Be able to support individuals to manage their personal appearance
• Be able to monitor and report on support for personal care

Unit 12: Contribute to the support of positive risk-taking for individuals

• Know the importance of risk taking in everyday life
• Understand the importance of positive, person centred risk assessment
• Know how legislation and policies are relevant to positive risk taking
• Be able to support individuals about making informed choices about taking risks
• Be able to contribute to the support of individuals to manage identified risks
• Understand duty of care in relation to supporting risk taking

Unit 13: Handle information in health & social care settings

• Understand the need for secure handling of information in health and social care settings
• Know how to access support for handling information
• Be able to handle information in accordance with agreed ways of working

Unit 14: Contribute to health and safety in health and social care

• Understand own responsibilities, and the responsibilities of others relating to health and safety in the work setting
• Understand the use of risk assessments in relation to health and safety
• Understand procedures for responding to accidents and sudden illness
• Be able to reduce the spread of infection
• Be able to move and handle equipment and other objects safely
• Know how to handle hazardous substances and materials
• Understand how to promote fire safety in the work setting
• Be able to implement security measures in the work setting
• Know how to manage own stress

Unit 15: Introduction to duty of care in health and social care settings

• Understand the implications of duty of care
• Understand the support available for addressing dilemmas that may arise about duty of care
• Know how to respond to complaints

Unit 16: Introduction to equality and inclusion in health & social care

• Understand the importance of equality and inclusion
• Be able to work in an inclusive way
• Know how to access information, advice and support about diversity, equality and inclusion

Unit 17: Introduction to personal development in health & social care settings

• Understand what is required for competence in own work role
• Be able to reflect on own work activities
• Be able to agree a personal development plan.
• Be able to develop own knowledge, skills and understanding

Course Assessments

This course is marked through a process of continuous assessment guided by your tutor following the guidelines.

When you have completed the programme, your tutor needs to verify that you have worked through all parts of any Workbooks, Activities and Exercises successfully. You will also need to complete a short multiple choice examination.

Course Fees

Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Health & Social Care home study course is £450, though for a limited time we are offering you the opportunity to pay only £360 which is a 20% discount if you enrol online and pay in full.

You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of £90 and then 4 equal payments of £90 per month. The first instalment is paid about a month after you receive your course.