Higher Certificate in Banking Services

This qualification is suitable for you if you are looking to enter the banking industry or formalise your existing skills.

The Higher Certificate in Banking Services is an entry-level higher education qualification aimed at equipping you with the required knowledge and skills to operate successfully in a specific junior/entry level role within the banking sector.

You can specialise in various areas of retail banking, such as customer service and/or sales, bank telling, retail credit, contact centre, etc., and in this way are introduced to this exciting area of banking as a stepping stone to your career in the financial services industry.

The banking sector has evolved into an industry that employs highly skilled individuals. Today, degreed individuals are preferred for many entry level jobs and an undergraduate degree is no longer sufficient to climb the career ladder further. Solid knowledge in advanced banking concepts and how a bank operates as a business are required at a minimum. Apart from this, specialised knowledge of different areas of banking and analytical/research skills are expected from candidates applying for jobs in more senior roles.

YEAR 1

• Regulation and Compliance in the Banking Industry RCBI02-5 ( both semesters)
• Fundamentals of Retail Banking FURB02-5 (both semesters)
• Customer and Service Communication CSCO01-5 (semester 1)

• Introduction to Sales ISAL01-5(semester 2)
• Fundamentals of Economics FECO02-5 (both semesters)
• Introduction to Business Management INBM02-5 (both semesters)
• Personal and Small Business Credit PRED02-5 (semester1)
• Banking Advice BAAD02-5 (semester1)
• Principles of Accounting ACCP02-5 ( both semesters)
• Fraud Detection FRAD02-5 (semester2)
• Introduction to Micro-Finance IMFI02-5 (semester1)
• Retirement and Investment Planning RIPL01-5 (both semesters)